Mesud Bajric
Saint Petersburg
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
13
13
years of professional experience
Work History
Owner
Top Gear Cars
12.2019 - 12.2024
- Coordinated staff schedules efficiently to ensure adequate coverage during peak hours while minimizing labor costs when possible.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Developed and maintained strong relationships with key clients to ensure repeat business and referrals.
- Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
- Conducted regular evaluations of sales team performance, identifying areas for improvement and providing constructive feedback.
- Conducted thorough analyses of competitor pricing strategies to remain competitive within the market while maximizing profit margins.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded monthly sales targets consistently by utilizing persuasive sales techniques and building rapport with potential buyers.
- Optimized dealership''s online presence by updating website content regularly, ensuring accurate vehicle listings with attractive photos and descriptions.
- Analyzed market trends to adjust inventory levels, ensuring a diverse selection of vehicles for potential buyers.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Systems Analyst
Allstate Insurance Co
03.2012 - 12.2019
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Collaborated with upper management to drive strategy and implement new processes.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Streamlined processes for improved productivity through thorough systems analysis and optimization.
- Conducted regular system audits to ensure compliance with security protocols and best practices.
- Conducted post-implementation reviews to capture lessons learned and improve future projects.
- Monitored system performance metrics, making adjustments as necessary to maintain high levels of efficiency.
Level 1 Tech (College Tech Intern)
Network People
05.2012 - 11.2012
- Creates and works on tickets using Autotask
- Uses LogMeIn software for remote assistance
- Uses LabTech software for remote assistance
- Was tested and received an internal certification for LabTech
- Prepares equipment (Laptops, tablets, desktops and accessories) and installs in client sites with team members
- Works on variety of software and hardware issues (Backups, Outlook problems, connection problems Wi-Fi and physical connections, user errors, printer issues)
- Goes on-site and installs hardware and software for medical offices
- Works on Windows 7, Windows Vista
- Windows XP
- Works on MAC OS X
- Works on printer problems and installation
- Works on servers
- Active Directory experience
- Goes to client and does on site repairs of all equipment
Education
Associate in Science - IT Security
St. Petersburg College
Saint Petersburg, FL12.2012
Skills
- End user support
- Mobile application development
- Application support
- Software development life cycle
- Diagnostic tools
- Technical documentation
- System upgrades
- Business process analysis
- User acceptance testing
- Requirements gathering
- Software testing
- Systems analysis
Languages
German
Professional Working
Croatian
Full Professional
Timeline
Owner
Top Gear Cars
12.2019 - 12.2024
Level 1 Tech (College Tech Intern)
Network People
05.2012 - 11.2012
Systems Analyst
Allstate Insurance Co
03.2012 - 12.2019
Associate in Science - IT Security
St. Petersburg College
Similar Profiles
Jose MunizJose Muniz
Tow Truck Driver at Top Gear TowingTow Truck Driver at Top Gear Towing
Tameru BelewTameru Belew
Car Wash Detailer at Top Gear CenterCar Wash Detailer at Top Gear Center
Egidijus (Ed) MilvydasEgidijus (Ed) Milvydas
Owner Operator Driver at Top Gear Logistics Inc.Owner Operator Driver at Top Gear Logistics Inc.