Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Mesud Cengiz

Bloomfield Hills,MI

Summary

Seeking a challenging and dynamic software engineer intern position to leverage a passion for programming and problem-solving skills. Eager to gain hands-on experience in a professional software development environment, contribute to innovative projects, and collaborate with talented teams to enhance knowledge and capabilities."

Overview

6
6
years of professional experience

Work History

Sales Associate

ItsAllLeggins
Auburn Hills, MI
03.2018 - 08.2019
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Electronics Repair Technician

The Fix
01.2018 - 08.2019
  • Proficiently diagnosed and repaired wide range of iOS devices, including iPhones, iPads, and iPods, resolving hardware and software issues.
  • Utilized specialized tools and equipment to disassemble, repair, and reassemble iOS devices, maintaining high level of precision and attention to detail.
  • Assisted customers in understanding device issues and provided recommendations for repair options, ensuring positive customer service experience.

Barista

Starbucks
09.2022 - Current
  • Providing excellent customer service, ensuring positive experiences for every guest.
  • Precisely following recipes and procedures, consistently delivering high-quality beverages and food.
  • Collaborating effectively with coworkers, maintaining smooth and efficient operations in fast-paced environment.

Technical Support Representative

NTT/Secure-24
08.2019 - 09.2021
  • Delivered first and second-level technical support to end-users, promptly resolving hardware and software issues while consistently meeting SLA standards.
  • Acted as Subject Matter Expert (SME) in various domains, including VM Support, Active Directory Administration, Application Support, Network Support, and VPN support.
  • Collaborated with cross-functional teams to efficiently escalate and resolve complex technical issues, ensuring minimal downtime and optimal service delivery.

Education

Bachelor of Science - Computer Science

Oakland University
Rochester Hills, MI
05.2024

Skills

  • Programming Languages: Proficient in JavaScript, Python, Java, and C#
  • Web Development: Familiar with frameworks like Bootstrap, Nodejs, Flask, and React, along with strong foundation in HTML/CSS
  • Database Management: Strong understanding of MySQL-based database systems
  • Cloud Computing: Proficient in Microsoft Azure
  • Version Control: Skilled in Git/GitHub and experienced with Jira

Projects

- Designed and developed a personal portfolio website using a combination of Bootstrap, HTML, CSS, and JavaScript to showcase my skills and work.

- Engineered an application using Node.js and Microsoft Azure's Computer Vision API, allowing it to accurately identify objects from images.

- Crafted a COVID-19 Charting application that retrieves real-time data through APIs and visualizes it in informative graphs, helping users stay informed about the pandemic.

- Developed a Rental Property Database application, which efficiently stores and presents rental properties based on specified criteria, streamlining property searches for users.

- Worked on various smaller projects, including practicing video game development with Unity and building a chess engine using brute force computation, to continually expand my programming skills and knowledge.

Timeline

Barista

Starbucks
09.2022 - Current

Technical Support Representative

NTT/Secure-24
08.2019 - 09.2021

Sales Associate

ItsAllLeggins
03.2018 - 08.2019

Electronics Repair Technician

The Fix
01.2018 - 08.2019

Bachelor of Science - Computer Science

Oakland University

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Mesud Cengiz