Matthew KELLY
Manchester,NH
Summary
Experienced transportation, logistics, and operations professional with more than 20 years of experience in fleet operations, dispatch coordination, route optimization, driver training, and safety compliance. Demonstrated leadership experience overseeing dispatch operations for a fleet of more than 200 drivers, supervising quality assurance functions, and coordinating daily logistics for a customer base exceeding 13,000 residential and commercial accounts. Skilled in workforce coordination, operational documentation, customer service, and identifying opportunities to improve efficiency and control costs. Brings extensive industry knowledge, a strong safety-focused mindset, and a proven ability to support teams and maintain effective daily operations.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Fuel Delivery Driver / Delivery Specialist
PALMER GAS & OIL
Atkinson, NH
10.2018 - Current
- Develop delivery manifests and route plans to balance driver capacity, optimize delivery efficiency, control operating costs, and support daily profit margins.
- Coordinate delivery operations for a customer base of more than 13,000 residential and commercial accounts, collaborating with office personnel, drivers, other departments, and customers to support timely LP and oil deliveries.
- Monitor and document operational data, maintain accurate records, and communicate delivery or operational issues to the appropriate personnel.
- Provide training and operational guidance to office staff and drivers as needed to support consistent procedures and performance.
- Proactively identify potential safety concerns, workflow improvements, and cost-saving opportunities.
- Support daily operational continuity through effective planning, communication, and coordination across teams.
Route Driver / Fuel Delivery Driver
PROULX OIL & PROPANE
Newmarket, NH
01.2017 - 01.2018
- Delivered oil and propane safely to residential and commercial customers in accordance with applicable state and federal safety requirements.
- Conducted daily pre-trip and post-trip vehicle inspections and maintained accurate delivery logs and operational records.
- Managed assigned delivery routes while prioritizing safety, service reliability, and customer satisfaction.
- Followed established transportation procedures and regulatory requirements for fuel delivery operations.
Fixed Route and Paratransit Bus Operator
CONCORD AREA TRANSIT
Concord, NH
02.2014 - 01.2017
- Operated fixed-route and paratransit vehicles safely and efficiently while maintaining scheduled service and passenger safety.
- Complied with state transportation regulations, traffic laws, internal safety procedures, and applicable passenger service requirements.
- Delivered courteous, professional service to passengers with varying transportation needs.
- Maintained a consistent focus on safety, reliability, and public service.
Driver / Driver Trainer / Site Supervisor
MBTA / THE RIDE
Boston, MA
03.2011 - 01.2014
- Oversaw daily dispatch operations and coordinated the safe return and accountability of a fleet of more than 200 drivers while maintaining compliance with state laws, ADA requirements, and MBTA policies.
- Coordinated vehicle assignments with Dispatch, Safety, and Maintenance departments to maximize fleet availability and support efficient daily operations.
- Managed driver schedules, days off, vacation requests, and mandatory safety training schedules.
- Trained new drivers in defensive driving, passenger assistance, and organizational safety standards.
- Processed and maintained critical operational documentation, including vehicle repair requests, collision and incident reports, and employee injury reports.
- Supported consistent application of safety procedures and operational policies across transportation activities.
Route Driver
GENESIS LOGISTICS LLC
Wrentham, MA
08.2010 - 03.2011
- Transported commercial goods throughout New England while complying with applicable traffic laws, safety protocols, and temperature-control requirements.
- Managed loading, unloading, and delivery verification to ensure accurate fulfillment of customer orders and specialized delivery requests.
- Served as an active member of the company Safety Committee, contributing to a safety-conscious operating environment.
- Learned and executed multiple delivery routes using GPS navigation and route-planning tools.
Route Driver
M.K.E. INC. / COMMONWEALTH WINE AND SPIRITS LLC
Mansfield, MA
05.2003 - 07.2009
- Managed commercial distribution and delivery of wine and other beverage products throughout Massachusetts in accordance with applicable federal regulations and Alcoholic Beverages Control Commission (ABCC) requirements.
- Maintained accurate daily driving logs, delivery manifests, and financial receipts.
- Conducted required pre-trip and post-trip vehicle inspections and performed minor truck maintenance as needed.
- Participated in the company Safety Committee, supporting workplace safety and responsible operating practices.
Quality Assurance Supervisor
FEDEX GROUND INC.
Avon / Brockton, MA
08.1997 - 04.2003
- Supervised Quality Assurance department activities and team workflows to support accurate processing, package tracking, and timely operational reporting.
- Oversaw the processing of undelivered packages and scanner uploads to maintain accurate shipment information and reporting.
- Served as a certified HazMat responder, handling hazardous materials responses and working with Air Dangerous Goods and ORM-D materials.
- Supported package sorting, loading, unloading, and scanning operations to promote accuracy and efficient movement of shipments.
- Helped maintain operational standards related to package handling, quality assurance, and regulatory compliance.
Personal Information
Driving License: CDL-B with Air Brakes, Tanker, and Hazardous Materials endorsements
Certification
- Commercial Driver's License
- CDL-B with Air Brakes, Tanker, and Hazardous Materials endorsements
- Passenger endorsement (2009)
- Parker Professional Driving School | Avon, MA
- Professional Certifications
- Transportation Worker Identification Credential (TWIC)
- Smith System Driver Training Certification (2015, 2016, 2017)
- MBTA Passenger Assistance and Defensive Driving Certification (2011–2014)
- CPR and First Aid Certification (2011, 2014, 2017, 2019)
- Certified HazMat Responder — FedEx Ground
Timeline
Fuel Delivery Driver / Delivery Specialist
PALMER GAS & OIL
10.2018 - Current
Route Driver / Fuel Delivery Driver
PROULX OIL & PROPANE
01.2017 - 01.2018
Fixed Route and Paratransit Bus Operator
CONCORD AREA TRANSIT
02.2014 - 01.2017
Driver / Driver Trainer / Site Supervisor
MBTA / THE RIDE
03.2011 - 01.2014
Route Driver
GENESIS LOGISTICS LLC
08.2010 - 03.2011
Route Driver
M.K.E. INC. / COMMONWEALTH WINE AND SPIRITS LLC
05.2003 - 07.2009
Quality Assurance Supervisor
FEDEX GROUND INC.
08.1997 - 04.2003