Durrell McNeal
Truist Park
Atlanta,GA
1
Certification
11
years of professional experience
Reliable, customer-focused background in food service, customer service, and retail supports positive customer and team relationships. Fast-paced operations benefit from multitasking.
Calm problem solving, and consistent team support ,Strong customer service skills, quick learning, dependability, organization, attention to detail, service quality, skill growth, and relocation flexibility contribute to strong workplace results.
Work History
Dishwasher and Prep Cook
7 Years 3 Months- Responsible for maintaining cleanliness of kitchen equipment, dishes, and utensils in a high-volume environment.
- Assisted the prep cook team in preparing ingredients for meals, ensuring all items were portioned, chopped, and stored properly to maintain kitchen efficiency.
- Cleaned and sanitized kitchen surfaces, including cutting boards, counters, and floors, adhering to strict safety and sanitation guidelines.
- Contributed to reducing food waste by efficiently utilizing and storing food ingredients to avoid spoilage.
- Efficiently operated commercial dishwasher, ensuring clean and sanitized dishes for the restaurant
- Maintained a high level of cleanliness in the dishwashing area, following health and safety regulations
- Managed large volumes of dirty dishes, utensils, and glassware during peak hours
Sales Associate
3 Months- Assisted customers with selecting electronics and accessories based on their needs, providing personalized recommendations and exceptional service.
- Demonstrated in-depth knowledge of Samsung products, including smartphones, smart TVs, and home appliances, to promote features and benefits effectively.
- Met and exceeded monthly sales targets by building strong customer relationships and recommending relevant add-ons.
- Assisted with store merchandising, ensuring that displays were tidy, products were correctly labeled, and inventory was regularly replenished.
- Processed customer transactions accurately through POS systems and handled returns and exchanges in line with company policies.
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
Cashier/Customer Service
7 Years 1 Month- Provided excellent customer service in a busy retail environment, greeting customers, answering questions, and assisting with product selections.
- Operated cash registers, processed transactions, and ensured accuracy in cash handling, receipts, and change.
- Managed customer inquiries, addressing complaints or concerns in a positive and effective manner, ensuring customer satisfaction and loyalty.
- Assisted with product inventory, restocking shelves, and maintaining a clean and organized store environment.
- Supported promotional events and sales initiatives, contributing to team performance and store goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Education
Upper secondary education
Bachelor of Computer Science - Computer science
Skills
Heavy lifting tasks completed with care.
Grammar skills applied to written communication.
Cash register operations completed accurately.
Microsoft Outlook use supported email and scheduling needs.
Salesforce records maintained accurately.
SharePoint collaboration kept information organized.
Microsoft Office tools used for daily work.
Cash handling performed with accuracy.
Customer communication kept service smooth.
Time management supported reliable workflow.
Guest services delivered with attention.
Food preparation completed consistently.
Microsoft Excel used for tracking and basic analysis.
Customer service remained strong.
Pizza experience brought strong food service support.
Knife skills supported prep accuracy.
Bussing work kept tables ready.
Restaurant experience supported fast-paced service.
Kitchen experience contributed to meal prep.
Cashiering work supported smooth checkout.
Food service tasks kept operations moving.
Cooking skills supported meal quality.
Computer science knowledge added technical support.
Cleaning tasks kept work areas organized.
Leadership support helped guide team efforts.
Grilling skills supported food quality.
Customer needs analysis improved service response.
Serving work supported guest satisfaction.
Hotel experience contributed to professional service.
Stocking work kept supplies available.
Time management and multitasking kept work on track.
Marketing support helped outreach efforts.
Food preparation and safety practices protected quality.
Microsoft tools supported productivity.
Food handling followed safety standards.
Retail store experience supported daily operations.
Culinary experience strengthened kitchen support.
Teamwork and collaboration improved workflow.
Basic knife skills supported safe prep.
Hospitality experience strengthened guest support.
Microsoft Access use supported data tasks.
Casual dining experience supported quick service.
Basic math supported accurate work.
Research tasks informed decisions.
Dishwashing kept kitchen areas clean.
Load and unload work supported inventory flow.
Typing skills improved document accuracy.
Computer networking knowledge supported technical tasks.
Customer support resolved service needs.
Problem-solving and adaptability improved response to change.
Bakery experience supported fresh product preparation.
Point-of-sale systems kept checkout efficient.
PowerPoint use supported presentations.
Food industry experience strengthened service knowledge.
Retail math supported accurate transactions.
Communication skills kept interactions clear.
Grocery store experience supported store operations.
Account management kept records organized.
Merchandising work improved product presentation.
Baking skills supported quality results.
Computer skills supported everyday tasks.
Technical support helped resolve issues.
Unity experience supported software work.
Retail sales support contributed to customer service.
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License
Affiliations
Also a member of The National Society Of Leadership and Success with my University.
Timeline
Sales Associate
Samsung Electronics
12.2022 - 03.2023Read More
Dishwasher and Prep Cook
Truist Park
06.2019 - CurrentRead More
Cashier/Customer Service
IKEA
08.2015 - 09.2022Read More
Read More
University of phoenix
Bachelor of Computer Science from Computer science
Read More