Mallory Metcalf
Bradenton
Summary
Dynamic Senior Administrative Professional and Project Coordinator with over 20 years of experience driving efficiency and excellence in state agency support and high-volume construction operations at the executive and project leadership levels. Recognized as a trusted partner to Project Managers and leadership teams, consistently demonstrating discretion, strategic prioritization, and comprehensive operational oversight. Proven expertise in subcontractor coordination and budget management exceeding $2 million, successfully supporting more than 50 active projects annually. Highly organized, proactive, and solutions-oriented, committed to fostering continuous improvement and professional development in all endeavors.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Project Manager Assistant/Project Coordinator
TDS Construction, Inc.
03.2014 - Current
- Achieved timely and accurate client proposals through effective subcontractor management. Enhanced project safety standards by maintaining a comprehensive safety program. Optimized project budgets to maximize resource allocation.
- Coordinated correspondence with subcontractors and insurance agents to secure appropriate insurance coverage for project requirements.
- Managed relationships with clients, superintendents, and vendors to streamline project execution and resolve issues.
- Acquired in-depth knowledge of various client platforms to enhance reporting guidelines and project updates.
- Facilitated collaboration among multiple departments to ensure adherence to 30-day project closeout deadlines.
- Collaborated with external partners to design an iOS application, facilitating field access to safety compliance documents, incident forms, and inspection checklists.
- Achieved significant reductions in processing time and paper usage by implementing new electronic in-house processes and workflows. Developed effective training programs that empowered staff to adapt to these changes.
Administrative Assistant
Lincoln Trail Area Development District
05.2010 - 03.2014
- Directly supported the operations of a non-profit serving eight counties that included employment and training, community and economic development, and aging and social services
- Coordinated the preparation of agendas and meticulous compilation of minutes for numerous state-level and local committees.
- Managed and processed medical billing through Kentucky Medicaid Management Information Systems (KYMMIS)
- Assisted director of aging services in executing annual conference, focusing on community involvement and senior citizen welfare.
- Compiled and designed a conference booklet for the 2013 National Answers on Aging Annual Conference, showcasing local attractions and events relevant to attendees.
- Managed correspondence, including emails and phone calls, ensuring timely responses.
- Collaborated with cross-functional teams to support organizational projects and goals.
Office Administrator
McKinney Electrical, LLC
07.2004 - 08.2013
- Oversaw accounts receivable and accounts payable processes while maintaining an organized general ledger using QuickBooks.
- Collaborated with third-party company to manage payroll operations and maintain compliance with regulations.
- Systematically updated and preserved comprehensive records of quarterly and yearly tax documents, customer files, invoices, payments, and vendor information for efficient retrieval and audit readiness.
- Managed comprehensive databases for customers and vendors to support seamless communication and data accessibility.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Administrative Assistant
Paul Davis Restoration & Remodeling
12.2005 - 05.2010
- Managed front-end office responsibilities and facilitated communication with insurance adjusters by assisting project managers in assembling estimates.
- Compiled project updates from weekly field reports submitted by subcontractors to facilitate claims processing.
- Managed customer interactions regarding claims and provided assistance for inquiries concerning property damage from fire, flood, or mold.
- Utilized insurance restoration management system software to monitor and manage project budgets effectively.
- Organized and maintained comprehensive filing systems for clients, vendors, and insurance documentation to enhance operational efficiency.
- Collaborated with teams to ensure seamless integration of new accounting software across the organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Central Hardin High School/John Hardin High School
Elizabethtown, KY05-2003
General Business Administration Courses -
Elizabethtown Community And Technical College
Elizabethtown, KYGeneral Studies -
University of Kentucky
Lexington, KYSkills
- Proficient in Microsoft Office Suite
- Communication
- Organization
- Discretion
- Collaboration
- Document Preparation
- Data Entry
- Problem-Solving
- Strong attention to detail
- Employee Training
- Process Improvement
- Budget Tracking
- Client Relations
- Administrative support
Certification
- PlanGrid Certified
- Proficient in QuickBooks
- Proficient in Excel / Microsoft Suite
- First Aid / CPR Certified
Languages
English
Native or Bilingual
Software
Microsoft Office
Adobe
Timeline
Project Manager Assistant/Project Coordinator
TDS Construction, Inc.
03.2014 - Current
Administrative Assistant
Lincoln Trail Area Development District
05.2010 - 03.2014
Administrative Assistant
Paul Davis Restoration & Remodeling
12.2005 - 05.2010
Office Administrator
McKinney Electrical, LLC
07.2004 - 08.2013
High School Diploma -
Central Hardin High School/John Hardin High School
General Business Administration Courses -
Elizabethtown Community And Technical College
General Studies -
University of Kentucky