MS Excel
Metsnanat Fanuel
Bartender
Las Vegas,NV
Summary
Hardworking Bartender with experience in fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Mixologist/Bartender
Twin Creeks
03.2023 - Current
- Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, following established recipes and presentation standards
- Offer personalized drink recommendations to guests based on their preferences, highlighting the unique features of each beverage
- Greet guests warmly, take drink orders efficiently, and provide attentive service throughout their time at the bar, ensuring an enjoyable experience
- Suggest premium or specialty drinks to increase sales and enhance the guests' bar experience
- Pay close attention to drink presentation, garnishing cocktails with creativity and precision
- Process cash and credit card transactions accurately, and handle money responsibly following established cash-handling procedures
- Ensure the bar area is clean, organized, and well-stocked with supplies, including glassware, garnishes, napkins and beverages
- Comply with local alcohol service laws and regulations, monitoring guest intoxication levels and refusing service when necessary
- Engage guests in lively conversation and provide a warm and welcoming atmosphere, fostering a sense of community within the bar
- Work collaboratively with bar staff, kitchen staff, and management to maintain a smooth flow of service and a positive team environment.
- Contributed positively towards workplace culture by fostering a collaborative and inclusive environment among bar staff.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
Bartender/ Mixologist
Bonefish Grill Restaurants
09.2020 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Created attractive bar displays by strategically arranging bottles and glasses.
Assistant Manger
Bonefish Grill Restaurants
01.2019 - 09.2020
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Server
Bonefish Grill Restaurants
12.2018 - 03.2019
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Banquet Server/Server/Head Bartender
Hilton Hotels Corporation
07.2012 - 09.2017
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Answered guest questions about event plans and food service choices.
- Adhered to all health and safety regulations while serving food and beverages.x
- Set up banquet tables and chairs based on event requirements.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Carried out professional service, retaining polite and friendly approach at all times.
- Responded to guest inquiries and requests promptly and courteously.
- Adjusted service based on customer requests and kitchen readiness.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Education
Bachelor of Science - Construction Technology And Management
Addis Ababa University
Ethiopia 09.2012 - 07.2017
Skills
Responsible alcohol service
Elegant food plating
Menu memorization
Preparing garnishes
Beverage preparation
Performance improvement
Attending multiple customers
Engaging personality
Software
POS
MS PowerPoint
MS word
Sharepoint
MS outlook
Java
Hobbies
Running is one of my hobbies
Timeline
Mixologist/Bartender
Twin Creeks
03.2023 - Current
Bartender/ Mixologist
Bonefish Grill Restaurants
09.2020 - Current
Assistant Manger
Bonefish Grill Restaurants
01.2019 - 09.2020
Server
Bonefish Grill Restaurants
12.2018 - 03.2019
Bachelor of Science - Construction Technology And Management
Addis Ababa University
09.2012 - 07.2017
Banquet Server/Server/Head Bartender
Hilton Hotels Corporation
07.2012 - 09.2017
Similar Profiles
Jack MercerJack Mercer
Volunteer at Twin Creeks Music FestivalVolunteer at Twin Creeks Music Festival
Joshua Hernandez-SantoraJoshua Hernandez-Santora
Server at Twin Creeks SteakhouseServer at Twin Creeks Steakhouse
Brandon HigginsBrandon Higgins
Server / Bartender at TWIN CREEKS STEAKHOUSEServer / Bartender at TWIN CREEKS STEAKHOUSE