Metta M. Hallinan
Helena
Summary
I am a highly motivated person with experience in health care, site management, and sales marketing skills. I find myself to be a compassionate person who gives my all to the clients and customers that I have had the opportunity to work for. Thank you for taking your time to look over my résumé. Metta Hallinan
Overview
11
11
years of professional experience
Work History
Home Aid, Caregiver
Ability Independent Living Montana
Helena, Montana
02.2024 - 06.2025
- Assisted clients with daily living activities and personal care tasks.
- Maintained a safe and clean environment for residents.
- Communicated effectively with healthcare professionals regarding client needs.
Professional Cleaner
Merry Maids
Helena, Montana
06.2023 - 12.2023
- Cleaned residential and commercial spaces using company-approved products and techniques.
- Communicated effectively with clients to understand specific cleaning preferences and needs.
Housekeeper
Days Inn
Helena, Montana
03.2022 - 02.2023
- Cleaned guest rooms following established procedures and standards.
- Provided excellent customer service by addressing guest inquiries promptly.
- Reported maintenance issues to ensure timely repairs.
Direct Support Professional
Westaff
Helena, Montana
09.2020 - 08.2021
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in community integration and social engagement activities.
- Documented client progress and changes in behavior accurately and timely.
Licensing Technician
DPHHS, Medical Marijuana Program
Helena, Montana
01.2020 - 07.2020
- Processed medical marijuana license applications for compliance with state regulations.
- Reviewed documentation to ensure accuracy and completeness of submissions.
- Assisted applicants in understanding licensing requirements and procedures.
Member Specialist
State Bar of Montana
Helena, Montana
02.2016 - 06.2019
- Assisted members with inquiries regarding bar membership and licensing processes.
- Maintained accurate member records using database management systems.
- Facilitated communication between members and various departments within the organization.
- Performed administrative tasks such as filing documents, preparing mailings and maintaining databases.
Lens Technician
Summit Optical
Helena, Montana
11.2015 - 02.2016
- Inspected finished lenses for quality and accuracy before distribution.
- Maintained inventory of lens materials and supplies for daily operations.
- Followed safety protocols to maintain a clean and organized workspace.
Group Home Worker
The Center for Mental Health
Helena, Montana
04.2015 - 11.2015
- Provided compassionate care to residents in a mental health group home.
- Monitored behavioral changes and reported observations to the clinical team.
- Documented resident behaviors and care interventions in electronic records system.
- Remained level-headed and proactive during emergency situations.
Sales Assistant
Studio Art Center Home of Free Ceramics
Helena, Montana
07.2014 - 04.2015
- Assisted customers with product selections and inquiries in a creative retail environment.
- Processed sales transactions accurately using point-of-sale systems.
- Provided support during workshops by preparing materials and setting up spaces.
- Managed inventory levels through regular stock checks and restocking efforts.
- Answered incoming telephone calls to provide store, products and services information.
Personal Assistant
State of Montana, Department of Tourism and Business
Helena, Montana
07.2014 - 10.2014
- Supported event planning efforts for tourism events and community outreach programs. (Made in Montana, Arts and Crafts Show)
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Greeted visitors in a professional manner and provided assistance with inquiries.
Customer Service/Graphic Designer
Action Print
Helena, Montana
02.2014 - 06.2014
- Designed marketing materials using Adobe Creative Suite and other design software.
- Marked up, pasted and compiled final layouts for printer.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Utilized typography, color, and layout to enhance visual communication and message clarity.
Education
College (No Degree) -
University of Montana
Dillon, MTBachelor of Arts - Studio Arts, Printmaking
Montana State University
Bozeman, MT01-2013
Skills
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Client advocacy
- Observational skills
- Communication
- Problem-solving abilities
Timeline
Home Aid, Caregiver
Ability Independent Living Montana
02.2024 - 06.2025
Professional Cleaner
Merry Maids
06.2023 - 12.2023
Housekeeper
Days Inn
03.2022 - 02.2023
Direct Support Professional
Westaff
09.2020 - 08.2021
Licensing Technician
DPHHS, Medical Marijuana Program
01.2020 - 07.2020
Member Specialist
State Bar of Montana
02.2016 - 06.2019
Lens Technician
Summit Optical
11.2015 - 02.2016
Group Home Worker
The Center for Mental Health
04.2015 - 11.2015
Sales Assistant
Studio Art Center Home of Free Ceramics
07.2014 - 04.2015
Personal Assistant
State of Montana, Department of Tourism and Business
07.2014 - 10.2014
Customer Service/Graphic Designer
Action Print
02.2014 - 06.2014
Bachelor of Arts - Studio Arts, Printmaking
Montana State University
College (No Degree) -
University of Montana