MeUndrea MyTia Thomas
New Caney,Tx
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Calvary Urgent Care
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Called and faxed pharmacies to submit prescriptions and refills.
Optometry Technician
W.E Care Optometry
09.2023 - 02.2024
- Maintained and updated electronic patient files, complying with confidentiality regulations such as [Area of certification].
- Trained first-time contact wearers on insertion and removal of lenses.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Fitted and dispensed eyeglasses and contact lens products, verifying fit and prescription accuracy.
- Improved patient satisfaction by providing thorough pre-testing and efficient optical services.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
- Assisted in training new staff members on office procedures, fostering a supportive work environment.
- Enhanced patient experience by delivering exceptional customer service and addressing concerns.
- Performed pretesting tasks for optical patients such as non-contact tonometry and optical coherence tomography.
- Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
- Completed insurance claim forms accurately, expediting reimbursements for both patients and the practice.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
PCP For LIfe, Call Center Agent
Houston, Tx
02.2022 - 08.2022
- Answer any questions patients may have, eClinicalWorks system, Scheduling appointments, Sending Referrals, Verify Insurance, Send Prescriptions, Making Telephone encounters, Calling patients to give lab Results, Charting patient demographics
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Obtained client information by answering telephone calls.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor's of Liberal Arts -
University of Texas at San Antonio
05.2024
Carl Wunsche Sr. High school- A Career Academy
Spring, TX05.2017
Spring High School -Zoned Campus of Record
Spring, TX05.2017
Skills
- Skilled in Microsoft Word
- Excel
- Powerpoint
- Internet
- Keyboard
- Google Docs
- Excellent Communication Skills
- Outstanding leadership Skills
- Minor billing and coding skills
- Well organized and able to meet deadlines
- Able to work well in a team environment
- Office clerk skills/ office manager
- Filing
- Closing night money drawer
Medical Terminology
Vital Sign Monitoring
EMR / EHR
Direct Patient Care
Clinical Documentation
Data Entry
Phlebotomy
Specimens collection and processing
Insurance Verification
Appointment Setting
Medical Records Management
Patient Care Coordination
Equipment Sterilization
Medical Billing
Antigen testing
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Calvary Urgent Care
02.2024 - Current
Optometry Technician
W.E Care Optometry
09.2023 - 02.2024
PCP For LIfe, Call Center Agent
Houston, Tx
02.2022 - 08.2022
Bachelor's of Liberal Arts -
University of Texas at San Antonio
Carl Wunsche Sr. High school- A Career Academy
Spring High School -Zoned Campus of Record