MEVLIJA MARJANOVIC
Elgin,IL
Summary
Certified Medical Billing Specialist and HIPAA Certified professional with extensive experience in medical billing, documentation, and customer support. Expertise in managing high-volume data processing and ensuring accuracy in remote environments, contributing to operational efficiency and client satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Data Annotator (Contract)
Outlier
01.2025 - Current
- Identified errors, discrepancies, and quality issues, applying corrective standards for data integrity.
- Identified errors, discrepancies, and quality issues; applied corrective standards for data integrity.
- Executed quality-focused work independently in a remote environment, consistently meeting deadlines and productivity expectations.
- Executed quality-focused work independently in a remote environment, consistently meeting deadlines and productivity expectations.
Administrative Records & Documentation Coordinator
Bartlett
Bartlett, IL
01.2013 - 01.2025
- Managed confidential medical, insurance, financial, and administrative documentation with strong attention to accuracy and completeness.
- Reviewed records for missing or inconsistent information, resolving discrepancies through thorough follow-up and clear documentation.
- Maintained organized electronic records, tracking deadlines and appointments to ensure timely processing of time-sensitive documentation.
- Communicated with healthcare offices, insurance representatives, and service providers regarding records, scheduling, and administrative matters.
- Protected sensitive information while managing multiple priorities, ensured accuracy and professionalism in all administrative tasks.
Customer Service Representative (Contract/Freelance)
01.2023 - 01.2025
- Provided customer support through chat and email, responding to questions and concerns in a professional and timely manner.
- Verified customer information, updated account details, and documented interactions to ensure accuracy and completeness of case notes.
- Resolved routine issues and escalated complex concerns appropriately while maintaining a strong customer-service focus.
- Managed multiple conversations and administrative tasks with accuracy, ensuring clear communication and responsiveness to customer needs.
Education
High School Diploma -
Mehville Senior High School
St. Louis, MOSkills
- Data Validation
- EMR/EHR Systems
- Epic EMR
- Insurance Verification
- Data Annotation
- Records Management
- Data quality assurance
- Case Notes & Account Updates
- Problem Resolution
- Quality data review
- Medical Terminology
- HIPAA Compliance
- HIPAA Certified
- Data Integrity Checks
- Microsoft Office Suite
- Zoom / Teams / Slack
- Healthcare admin support
- Data Privacy Management
- Multitasking
- Organization
- Data Organization
- Problem resolution
- Organizational skills
Certification
Medical Billing Specialist Certification | US Career Institute | 2025, HIPAA Certified | Dean's List
PROFESSIONAL EXPERIENCE
Volunteer Coordinator, Coordinated schedules, communications, records, and administrative details while working with multiple people and competing priorities.
Timeline
Data Annotator (Contract)
Outlier
01.2025 - Current
Customer Service Representative (Contract/Freelance)
01.2023 - 01.2025
Administrative Records & Documentation Coordinator
Bartlett
01.2013 - 01.2025
High School Diploma -
Mehville Senior High School