Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Mexli Flores

Santa Ana,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Morning Stocker

Target
Garden Grove, CA
10.2022 - 11.2023
  • Stocked merchandise onto store shelves according to company standards.
  • Performed regular inventory checks to ensure accuracy of supplies on hand.
  • Ensured compliance with all applicable laws related to health and safety regulations.
  • Worked closely with other departments within the store to fulfill customer orders.
  • Maintained cleanliness of stock area and equipment.
  • Replenished out-of-stock items promptly as needed.
  • Identified discrepancies between physical count and computer records.
  • Provided exceptional customer service by greeting shoppers and answering inquiries.
  • Organized backroom storage areas for efficient use of space.
  • Checked expiration dates on products and removed outdated items from shelves.
  • Resolved customer complaints regarding product availability, price.
  • Cleaned and maintained aisles, displays, fixtures, floors, walls, windows.
  • Assisted customers with locating desired items in store.
  • Unloaded and organized product shipments in the stockroom.
  • Updated product labels to reflect accurate pricing.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Lifted materials of varied weights on regular basis.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Walmart Customer Service Associate

Walmart
Dardanelle, Arkansas
10.2019 - 06.2021
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Responded to customer inquiries via phone, email and chat.
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
  • Handled cash register operations accurately during peak times.
  • Provided information about products and services available to customers.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Greeted customers and identified their needs.
  • Performed additional duties as assigned by management team.
  • Kept work area neat, clean, and well-stocked at all times.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.

Crew Member

Wendy's Restaurant
Russellville, Arkansas
06.2019 - 10.2019
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Informed customers about daily specials in an engaging manner.
  • Checked expiration dates on all products before serving them to customers.
  • Maintained an organized work area to ensure efficient operations.
  • Resolved customer complaints in a professional manner.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Education

High School Diploma -

Russellville High School
Russellville, AR
05-2019

Skills

  • Order Fulfillment
  • Stockroom Organization
  • Pallet Jack Operation
  • Heavy Lifting
  • Stock Rotation
  • Price Checking
  • Customer Service
  • Loss Prevention
  • Cleaning procedures
  • Willing to Learn
  • Front-end Maintenance
  • Inventory reporting
  • Customer Relationships
  • Money Handling
  • Clear Communication
  • Friendly and Personable
  • Stockroom Maintenance
  • Proper Stacking and Storage
  • Shelf Stocking

Affiliations

  • Going on long walks with my dog Bambi
  • Reading

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Spanish Bi-literacy seal

Timeline

Morning Stocker

Target
10.2022 - 11.2023

Walmart Customer Service Associate

Walmart
10.2019 - 06.2021

Crew Member

Wendy's Restaurant
06.2019 - 10.2019

High School Diploma -

Russellville High School

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Mexli Flores