Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Meya Avila

Columbus,GA

Summary

With experience working in diverse teams, I possess the skills to collaborate effectively and thrive in dynamic work environments. My track record includes successfully tackling challenging tasks and projects, demonstrating adaptability and delivering results. I am committed to exceeding customer and client needs by going above and beyond. Furthermore, I take ownership of my professional development by consistently seeking opportunities to enhance my skills and knowledge.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

Knox Pest Control and Lawn Solutions
08.2023 - Current
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.

Human Resources Director

River Towne Center/Columbus Center
12.2022 - 08.2023
  • Processed employee claims involving performance issues and harassment.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Streamlined HR processes for increased efficiency and improved service delivery.
  • Directed job fairs to bring in local talent for long term and seasonal positions.

Staffing Manager/Recruiter

River Towne Center/Columbus Center
01.2022 - 05.2023
  • Excelled as Staffing Coordinator at this company and promoted to the Human Resources Director

Executive Administrative Assistant

River Towne Center
09.2020 - 12.2022
  • Excelled from Administrative Assistant and promoted to Staffing Coordinator

Bookkeeping Assistant/payroll

Knox Pest Control and Lawn Solution
12.2018 - 05.2020

Leasing Manager

Marianna Garden Apartments
04.2017 - 07.2019
  • Preparing proper paperwork and lease agreements
  • Assisting tenants in filling their leasing forms and walk through of apartments
  • Showing units and educating potential tenants

Education

High school or equivalent -

Skills

  • Microsoft Office
  • Guest Services
  • Customer service
  • Bookkeeping/payroll
  • Office experience
  • Office management
  • Front desk
  • Calendar management
  • Typing
  • Phone etiquette
  • Data entry
  • Multi-line phone systems
  • Interviewing
  • HR sourcing
  • Talent management
  • Sales
  • Recruiting
  • Cold calling
  • Talent acquisition
  • Employee relations
  • Human resources
  • Paychex
  • Communication skills
  • Negotiation
  • Succession planning
  • Training & development
  • Workday
  • PeopleSoft
  • Employment & labor law
  • Leadership
  • Google Suite
  • Payroll
  • Property management
  • Clerical experience
  • Cash register
  • Sales management

Certification

  • Driver's License
  • AED Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Customer Service Specialist

Knox Pest Control and Lawn Solutions
08.2023 - Current

Human Resources Director

River Towne Center/Columbus Center
12.2022 - 08.2023

Staffing Manager/Recruiter

River Towne Center/Columbus Center
01.2022 - 05.2023

Executive Administrative Assistant

River Towne Center
09.2020 - 12.2022

Bookkeeping Assistant/payroll

Knox Pest Control and Lawn Solution
12.2018 - 05.2020

Leasing Manager

Marianna Garden Apartments
04.2017 - 07.2019

High school or equivalent -

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Meya Avila