Meya Wynn
Bowie,Maryland
Summary
A motivated administrative professional seeking a position based on performance and abilities through my extensive work experience within Accounts Receivable and/or Administrative Assistant in which I will utilize my knowledge and skills to broaden my understanding and the scope of work necessary to master my field.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant/Administrative Coordinator
Federal Bureau of Investigation
Washington, DC
12.2024 - Current
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Coordinated multiple schedules using online calendaring system.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Assisted in developing policies and procedures pertaining to office administration matters.
Accounts Receivable Staff /Supervisory Administrative Specialist
Century Engineering
Bowie, MD
01.2023 - 10.2023
- Organized client meetings to provide project updates.
- Collaborated with other departments to ensure efficient workflow processes.
- Answered phone calls and routed correspondence to appropriate staff members.
- Conducted data entry tasks with high attention to detail and accuracy.
- Processed and filed documentation, ensuring accuracy and confidentiality.
- Performed administrative tasks such as filing paperwork and responding to emails.
- Responded to customer queries and complaints to promote overall satisfaction.
- Communicated effectively with customers regarding their inquiries or complaints.
- Performed basic bookkeeping tasks, including invoice processing and expense tracking.
- Monitored operations and reviewed records and metrics to understand company performance.
- Participated in team meetings, presentations and special events.
- Managed front desk operations, greeting visitors and directing them to appropriate departments.
- Participated in staff training sessions, acquiring new skills and knowledge.
Sr. Administrative Assistant/PAR (Personnel Action Request) Delegate
Washington Metropolitan Area Transit Authority
Hyattsville, MD
03.2019 - 01.2023
- Maintain the company organization chart.
- Submit and track IT tickets, following up to ensure completion.
- Coordinates with the Administrative Officer for badge renewals and terminations.
- Answered incoming calls from clients and vendors in a professional manner.
- Composed, edited and typed complex memos and reports with job-related software.
- Provided administrative support to senior management team.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Processed invoices and payments through an automated system.
- Maintained confidential information regarding employees, customers, and business operations.
- Conducted interviews with prospective candidates for open positions within the company.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Coordinated travel arrangements for executive staff members.
- Organized and maintained detailed office filing systems.
- Produced and distributed memos, and other forms of communication.
Lead Teacher
Loving 2 Learn Childcare
Hyattsville, Md
07.2013 - 03.2019
- Create lesson plans
- Manage classroom behavior
- Schedule meetings with parents to discuss progress/concerns
- Maintain records (health, emergency contacts, contracts etc.)
- Train new hires
- Update students progress throughout the day to the student's app for parent's view
- Assist with hosting employee and student events
- Open & Closed center
- Receive and track weekly tuition payments
- Assist with creating and updating policies
- Order and receipt for classroom supplies
- Plan field trips
- Create weekly meals menu
- Collaborate with staff to discuss age appropriate curriculum
- PAR (Personnel Action Request) Delegate Roles
- Employee Terminations
- Employee Raises
- Position Changes
- Employee Leave
- Vacation Approvals
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Education
Diploma -
Dr. Henry A. Wise High School
Upper Marlboro, Maryland05.2012
Skills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Adobe Photoshop
- Adobe Dreamweaver CS6
- Adobe Acrobat XI Pro
- Outlook
- Calendar management
- Travel coordination
- Document preparation
- Presentation design
- Office administration
- Data entry
- Customer service
- Communication skills
- Team collaboration
- Event planning
- File organization
- Expense tracking
- Policy development
- Problem solving
- Confidentiality management
- Bookkeeping
- Attention to detail
- Microsoft office
- Teamwork
- Organizational skills
- Administrative support
- Mail handling
- Detail-oriented
Certification
- Active DOD Top Secret Security Clearance, Current
- Advance Excel Training, 03/01/19
- Effective Workplace Behaviors Training, 07/01/19
- Advance MS PowerPoint 2016, 04/01/19
- Office of Emergency Management, 08/01/20
- IT Security Awareness Training, 02/01/21
- Ethics Training, 02/01/21
- The Five Choices: The Path to Extraordinary Productivity, 03/01/21
- Advance Grammar Skills, 05/01/21
- Safety Overview, 06/01/20
- Active Shooter Overview, 06/01/22
- Price-to-sales Financial Purchasing Office Supplies Training, 07/01/22
Security Clearance
Active DOD Top Secret Security Clearance
References
References available upon request.
Timeline
Executive Assistant/Administrative Coordinator
Federal Bureau of Investigation
12.2024 - Current
Accounts Receivable Staff /Supervisory Administrative Specialist
Century Engineering
01.2023 - 10.2023
Sr. Administrative Assistant/PAR (Personnel Action Request) Delegate
Washington Metropolitan Area Transit Authority
03.2019 - 01.2023
Lead Teacher
Loving 2 Learn Childcare
07.2013 - 03.2019
Diploma -
Dr. Henry A. Wise High School
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