Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Meyer Kachel

Richmond,VA

Summary

Accomplished Barista adept at producing quality drinks while managing high-volume store with composure and efficiency. Extensive coffee and tea knowledge. Superior customer service skills and commitment to upholding highest standards of product quality and operational efficiency.

Overview

11
11
years of professional experience

Work History

Shift Supervisor

Peet's Coffee
Ashburn, VA
02.2022 - 06.2024
  • Provided on-the-job training to new staff members.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Investigated accidents or incidents occurring during shift hours.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Completed opening and closing duties to facilitate business operations.

EOL Technician

Palram
Kutztown, PA
01.2021 - 02.2022
  • Performed end of line testing on products to ensure they meet customer specifications.
  • Analyzed test results, identified discrepancies, and reported findings to management.
  • Ensured compliance with safety regulations and industry standards when conducting tests.
  • Followed safety procedures while operating the forklift.

Advanced Barista

Peet's Coffee & Tea
Washington, United States
11.2014 - 01.2021
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
  • Advised several customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise
  • Developed and demonstrated skillful and creative latte art to engage customers
  • Recommended products based on solid understanding of individual customer needs and preferences

Gelatador

Dolcezza
Washington, DC
10.2013 - 10.2014
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs
  • Constantly expanded personal knowledge of coffee styles and varieties
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise
  • Maintained regular and consistent attendance and punctuality
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties

Education

High School Diploma -

Robinson Secondary
Fairfax, VA

Some College (No Degree) - Welding

NVCC
Annandale, VA

Skills

  • Advanced mathematical skills
  • Soft selling
  • Point of sale knowledge
  • Food preparation and safety
  • Exceptional customer service
  • Coffee machinery
  • Beverage preparation
  • Foam art
  • Performance improvement
  • Cash handling
  • Excellent math skills
  • Opening and closing duties

Accomplishments

  • Won DC District barista competition in 2019
  • First Advanced Barista in the MD district
  • Developed creative and appealing latte art techniques and instructed coworkers in method

Affiliations

  • Renaissance Reenactor
  • Morris Dancer
  • Blacksmith

Timeline

Shift Supervisor

Peet's Coffee
02.2022 - 06.2024

EOL Technician

Palram
01.2021 - 02.2022

Advanced Barista

Peet's Coffee & Tea
11.2014 - 01.2021

Gelatador

Dolcezza
10.2013 - 10.2014

High School Diploma -

Robinson Secondary

Some College (No Degree) - Welding

NVCC

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Meyer Kachel