Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Meyhana Russell

Royal Oak,MI

Summary

Personable and organized, with strong ability to manage multiple tasks efficiently and effectively. Possesses foundational knowledge in office software and administrative procedures, coupled with proficient skills in scheduling and document management. Dedicated to enhancing operational workflows and fostering productive office environment.

Overview

3
3
years of professional experience

Work History

Administrative Specialist

Michael Andrews & Associates
12.2022 - Current
  • Supported document preparation and filing to ensure organizational efficiency.
  • Maintain accurate and confidential records related to consumer debt accounts, ensuring compliance with legal and regulatory standards.
  • Processed high value, data, entry, male procedures, and transfers with efficiency, accuracy, and timelines.
  • Was entrusted to do media transfers to consumers accounts to ensure accuracy with transactions related to consumers debts.
  • Utilized Microsoft Excel, Microsoft Outlook, and Word to create spreadsheets, track data, and prepare reports to support compliance and process improvement.
  • Acted as a trusted relation between clients, attorneys, and law officers, ensuring accurate communication in timely resolution of sensitive issues.
  • Handled inbound phone calls and email correspondence, providing professional customer service and directing inquiries appropriately.
  • Supported cross functional teams by organizing documents, managing sensitive case files, and ensuring efficient workflow.

Education

Associate of Science - Business Administration

Oakland Community College
Bloomfield Hills, MI
06-2026

Skills

  • Customer relations
  • Proofreading
  • Compliance and regulatory awareness
  • Recordkeeping and data accuracy
  • Proficient in Microsoft Excel and office 365
  • Client cross functional communication
  • Scheduling
  • Confidentiality and data protection
  • Attention to detail
  • Multitasking and time management
  • High volume phone inquiries

Interests

  • Photography
  • Volunteer Work
  • Personal Development and Self-Improvement
  • Creative Writing

Timeline

Administrative Specialist

Michael Andrews & Associates
12.2022 - Current

Associate of Science - Business Administration

Oakland Community College