Mezac Dede
North MIAMI,Florida
Summary
Creative Business Owner with exceptional background spent in the transportation industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
6
6
years of professional experience
Work History
Transportation Business Owner
ZAHOTRUCKING LLC
07.2020 - Current
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Oversaw team of 5 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided outstanding coaching to employees to boost productivity.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Truck Driver
Gurman Trucking Inc
12.2018 - 11.2023
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Dropped and hooked trailers and changed configuration of equipment.
- Verified contents of inventory loads against Bills of Lading.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained current Class Type CDL with Hazardous Materials and Doubles and Triples endorsements.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Transported hazardous materials and oversized shipments without incident.
- Verified hazardous material product descriptions and determined any discrepancies in paperwork.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Education
Master of Arts - Basic Non Commissioned Officer Cource
Miami Dade College
Miami, FL11.2018
Skills
- Work Planning and Prioritization
- Verbal and Written Communication
- Issue Resolution
- Employee Training
- Business Planning
- Risk Mitigation and Management
- Strategic Decision-Making
- Cost Control and Budgeting
- Incident Response
- Attention to Detail
- Coaching and Mentoring
- Start-Up Operations
- Driven and Determined
- Policies and Procedures Development
- Customer Service
Timeline
Transportation Business Owner
ZAHOTRUCKING LLC
07.2020 - Current
Truck Driver
Gurman Trucking Inc
12.2018 - 11.2023
Master of Arts - Basic Non Commissioned Officer Cource
Miami Dade College