Mezan Ismail
Hoboken
Summary
Proven leader with a track record of enhancing team leadership and strategic planning at Yogorino and Lifetime Fitness. Excelled in problem-solving and effective communication, significantly improving customer service and operational efficiency. Skilled in product management and adept at time management.
Overview
3
3
years of professional experience
Work History
Cafe Staff Member
Lifetime Fitness
09.2021 - 08.2022
- Utilized sanitation practices in accordance with health department regulations
- Monitored inventory levels daily to ensure adequate stock was available for sale
- Resolved customer complaints promptly and professionally.
Manager
Yogorino
05.2019 - 08.2020
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Education
Bachelor of Science (B.S.) - Civil Engineering
New Jersey Institute of Technology
Newark, NJ05.2027
Skills
- Time Management
- Strategic Planning
- Team Leadership
- Product Management
- Problem Solving
- Effective Communication
References
References available upon request
Projects
Topographic Map(surveying), Led a group-based surveying project to create topographic maps for the designated sight, utilizing equipment and skill learned in class. Collaborated with team members to collect field data, process measurements, and create accurate contour maps. Completed the project within the given timeframe, showing effective teamwork and adherence to project guidelines.
Timeline
Cafe Staff Member
Lifetime Fitness
09.2021 - 08.2022
Manager
Yogorino
05.2019 - 08.2020
Bachelor of Science (B.S.) - Civil Engineering
New Jersey Institute of Technology
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