Maggy Facile
Webster,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Retail Associate
HomeGoods
04.2024 - Current
- Engaging and interacting with all customers
- Accurately ring customer purchases/returns and count change back to customer
- Promote credit and loyalty programs during customer interactions
- Accurately process and prepare merchandise for the sales floor
- Maintain all organizational, cleanliness, and recovery
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Operations Leader
Sephora inside Kohls
06.2021 - 08.2023
- Overseen the order fulfillment process, ensuring accuracy and excellent service.
- Overseen inventory management and ensuring a well-stocked store.
- Supervised store maintenance, ensuring a clean and smoothly operating store.
- Lead the setup and execution of sales events and promotions.
- Maintained a safe and secure shopping environment and loss prevention.
- Fostered strong relationships with clients through exceptional support services and proactive problem-solving techniques.
- Empowered staff members to take ownership over their respective work areas by fostering a collaborative environment built upon trust, open communication channels, and mutual respect – ultimately leading to higher morale levels experienced company-wide due in large part to increased employee engagement efforts undertaken consistently throughout tenure spent working within this particular role capacity.
- Boosted customer satisfaction rates through consistent service quality and timely issue resolution.
- Enhanced team productivity with effective communication, collaboration, and training initiatives.
Education
No Degree - Associates of General Studies
St. Catherine University At St. Paul
05.2025
Skills
- Adaptability
- Clear Communication
- Patience
- Attentiveness
- Time Management
- Willingness to improve
- Problem Solving
- Empathy
Timeline
Retail Associate
HomeGoods
04.2024 - Current
Operations Leader
Sephora inside Kohls
06.2021 - 08.2023
No Degree - Associates of General Studies
St. Catherine University At St. Paul