Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mfanelo Sibanda

Panama City Beach,FL

Summary

Dynamic professional with a positive attitude and strong leadership skills, experienced in enhancing team productivity at Softtouch Cleaning Services. Proven ability in customer service and strategic planning, successfully improving workflows and addressing client concerns. Adept at office administration and inventory management, committed to delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Ride Assistant

Race City
04.2025 - Current

Day to Day operations of the rides assigned to

Handling of Customers and ensuring their safety


Supervisor

Softtouch Cleaning Services
01.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

No Degree - Business Accountancy

University of Johannesburg
Johannesburg, South Africa

Accounting And Finance

Milton High Shool
Zimbabwe
11-2001

Skills

  • Positive attitude
  • Office administration
  • Customer service
  • Time management
  • Verbal and written communication
  • Dedicated team player
  • Data entry
  • Office management
  • Strategic planning
  • Inventory tracking

Timeline

Ride Assistant

Race City
04.2025 - Current

Supervisor

Softtouch Cleaning Services
01.2022 - Current

No Degree - Business Accountancy

University of Johannesburg

Accounting And Finance

Milton High Shool

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