Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
M FARHAN MAMUN

M FARHAN MAMUN

Queens,New York

Summary

Experienced software quality assurance tester with 7 years of expertise in testing and support across desktop and web-based environments. Skilled in analyzing pre- and post-development applications to identify and resolve performance errors through collaboration with development and technical support teams. Committed to delivering superior debugging services through exceptional communication, prompt diagnosis, and effective solutions. Detail-oriented test engineer with a proven track record in defect identification, documentation, and reporting. Proactive in raising concerns and advocating for customers' needs. Adept at writing comprehensive test cases and scripts.

Overview

8
8
years of professional experience

Work History

QA Analyst

Npower
03.2024 - 09.2024
  • Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
  • Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
  • Supported timely project completion through efficient prioritization and execution of test tasks.
  • Improved software quality by executing thorough test plans and identifying defects before release.
  • Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
  • Mitigated risk in software releases by consistently detecting critical defects during the testing phase.
  • Enhanced product performance by conducting comprehensive regression testing on new updates.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Analyzed quality and performance data to support operational decision-making.
  • Kept scripts and test cases updated with current requirements.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Developed and maintained defect databases for known issues.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Advised developers on problems with databases, performance and other issues.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Test Engineer

Conduent
05.2021 - 02.2024

EBT CARD SERVICE

  • Developed test plans and strategies for products.
  • Conducted functional, performance, stress and regression tests.
  • Analyzed system requirements to create test cases.
  • Documented defects found during testing process.
  • Participated in bug triage meetings with developers and project managers.
  • Ensured the quality of software applications before release to customers.
  • Monitored application performance after deployment in production environment.
  • Provided technical guidance to junior team members on testing processes and procedures.
  • Collaborated with development teams on fixing bugs and improving existing features.
  • Verified that all components meet design specifications and standards.
  • Performed compatibility tests against various web browsers, operating systems and hardware configurations.
  • Evaluated current test processes and recommended best practices for improvement.
  • Created test data for validating scenarios based on functional requirements.

QA Automation Engineer

Prudential
07.2019 - 05.2021

E - LIFE PORTAL

  • Project is under agile environment, I attended daily standup meetings, provided daily status on manual and automation test results
  • Attended sprint plan meetings to review the user stories and story points.
  • Developed automated test scripts for web-based applications using Selenium WebDriver.
  • Designed, developed, implemented and maintained automated regression tests.
  • Created and executed automation test plans to ensure software quality.
  • Analyzed test results, identified defects, tracked and reported issues.
  • Maintained database of existing manual and automated tests with detailed documentation.
  • Performed functional, integration, system and acceptance testing activities.
  • Conducted performance testing to identify potential bottlenecks in application codebase.

QA Analysist

Bessemer Trust
02.2017 - 06.2019

INVESTMENT BANKING

  • Maintained an up-to-date knowledge base of relevant industry information.
  • Documented findings from analysis activities in a clear and concise manner.
  • Reviewed results of experiments conducted by other analysts in the organization.
  • Analyzed customer feedback data and identified areas for improvement.
  • Created financial models to assess the impact of proposed changes in pricing strategy.
  • Generated actionable insights from qualitative and quantitative research.
  • Researched emerging technologies to recommend solutions that meet organizational needs.
  • Evaluated existing business processes for efficiency improvements.

Education

Bachelor's in computer science and engineering -

International University of Business Agriculture and Technology
Bangladesh
01.2016

Skills

  • Test case development
  • Test Documentation Creation
  • Regression Testing Expertise
  • User Acceptance Testing
  • Manual Testing Proficiency
  • Mobile Application Testing
  • Cross-browser testing
  • Collaboration and communication
  • Defect Tracking Mastery
  • Performance Testing Abilities
  • Continuous Integration Familiarity
  • Agile methodology knowledge
  • Debugging techniques
  • Security Testing Competence
  • Regression Testing
  • Functional Testing
  • Requirements Analysis
  • SQL understanding
  • Data Validation
  • Defect tracking
  • Requirements Gathering
  • Manual test case preparation
  • Teamwork and Positive Attitude

Languages

Bengali
Native or Bilingual
English
Professional Working

Timeline

QA Analyst

Npower
03.2024 - 09.2024

Test Engineer

Conduent
05.2021 - 02.2024

QA Automation Engineer

Prudential
07.2019 - 05.2021

QA Analysist

Bessemer Trust
02.2017 - 06.2019

Bachelor's in computer science and engineering -

International University of Business Agriculture and Technology
M FARHAN MAMUN