Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Maloskey

Orrville,Ohio

Summary

Experienced individual with an extensive background in beauty that excels in educating customers, recommending items and maximizing sales. Demonstrated history of exceeding revenue and service objectives. Polished, professional and reliable.

Overview

11
11
years of professional experience

Work History

Beauty Advisor

Ulta Beauty
10.2022 - Current
  • Opened new product boxes and stocked items in displays.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.
  • Taught customers how to apply makeup and recommended optimal products.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Assessed customer hair texture, treatment history and desired outcome to determine products that would best fit their needs.
  • Educate customers on product knowledge for skin, makeup, and hair.

Customer Service Representative

Summit Racing Equipment
11.2020 - 01.2022
  • Answered high volumes of calls regarding customers' concerns about their products/orders.
  • Performed on a special claims team that analyzed shipping claims and resolved them.
  • Set up returns and calls carrier facilities for tracking information.
  • Created reports detailing inventory costs, deliveries, and usage
  • Performed data entry and completed proper paperwork
  • Maintained inventory count, tracked usage, and documented variances
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Engaged with customers to effectively build rapport and lasting relationships
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Solved customer challenges by offering relevant products and services

Boutique Sales/Makeup Artist/Social Media Representative

Trillium Creek Dermatology/HH Science
05.2019 - 11.2020
  • Development of brand awareness and online reputation
  • Create and publish relevant, original and high quality content
  • Create a content timeline to manage and plan timely marketing campaigns
  • Focus daily on brand development
  • Implement strategy to align with current business goals
  • Sharing quality content daily
  • Communicate with audience, and respond to questions/concerns/reviews in a timely manner.
  • Apply makeup on clients while providing them with education to replicate.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Carried out product inventory checks, charting and consultations.
  • Set up and designed advertising signs and merchandise displays on shelves, counters and tables to promote sales and attract customers.
  • Developed individualized, therapeutic skin care programs.
  • Examined merchandise and took inventory to identify items to be reordered and replenished.
  • Analyzed skin condition and made appropriate product recommendations.

Salon Manager

Great Clips
03.2013 - 05.2019
  • Constructed new marketing strategies monthly to follow and grow from.
  • Pulled all data weekly, monthly, and yearly and calculated that with 3-10% growth projection to set goals for the weeks, and months to come.
  • Set individual goals for 11 employees monthly.
  • Handled and coordinated all sponsorships and made sure they were within the means of our yearly budgets.
  • Coordinated all fundraisers, donations, and events in the community.
  • Attended various events as a representative and leader for my company.
  • I attended and held monthly strategy meetings that focused on employee retention, and guerilla marketing.
  • Educated staff on new laws/state regulations and system changes and product releases/
  • Engaged with other local businesses to build relationships within our community.
  • Interviewed, hired and trained all of staff.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Experience in All Microsoft Offices, Adobe Photoshop, Adobe Premiere Pro, PhotoFiltre, Paint Shop Pro, Facebook, Instagram, Twitter, Tumblr, WordPress, Youtube, HootSuite, Weebly, Go Daddy, HTML Coding, Glassdoor, Indeed, Zip Recruiter, etc
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Managed cash flow, business transactions, banking and accounting processes.
  • Consistently received positive feedback from guests on performance reviews.
  • Recorded weekly supply and inventory needs and made regular orders.

Education

Cosmetology Education

Barberton Cosmetology School
06.2013

High School Diploma -

Norton High School
06.2013

Skills

  • Passion for Business
  • Dependability
  • Inventory Coordination
  • Leadership/Management Skills
  • Order Placement
  • Hair Education

Timeline

Beauty Advisor

Ulta Beauty
10.2022 - Current

Customer Service Representative

Summit Racing Equipment
11.2020 - 01.2022

Boutique Sales/Makeup Artist/Social Media Representative

Trillium Creek Dermatology/HH Science
05.2019 - 11.2020

Salon Manager

Great Clips
03.2013 - 05.2019

Cosmetology Education

Barberton Cosmetology School

High School Diploma -

Norton High School

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Madeline Maloskey