Mhalet Siyoum
Fort Collins,CO
Overview
3
3
years of professional experience
Work History
Cafe Worker
Urban Air Adventure Park
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Supported fellow team members in achieving a smooth workflow during peak hours.
Party Hostess
Urban Air Adventure Park
06.2022 - Current
- Enhanced guest experience by providing attentive service and anticipating party needs.
- Streamlined party setup and breakdown processes for efficient event execution.
- Maintained a welcoming atmosphere with excellent interpersonal skills and friendly demeanor.
- Managed reservations, ensuring accurate booking information and seamless guest arrival experience.
- Ensured guest satisfaction through proactive communication and problem-solving during events.
Boba Barista
Presotea
06.2021 - 12.2021
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Streamlined drink preparation processes for increased efficiency and reduced wait times.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Implemented creative solutions for customizing drinks, catering to individual customer preferences.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
Education
Psychology
Colorado State University
Fort Collins, CO05.2027
High School Diploma -
Rangeview High School
Aurora, CO05.2023
Skills
- Teamwork and Collaboration
- Excellent Customer Service
- Proper communication
- Organization
- Determined
- Friendly and Outgoing
Timeline
Cafe Worker
Urban Air Adventure Park
06.2022 - Current
Party Hostess
Urban Air Adventure Park
06.2022 - Current
Boba Barista
Presotea
06.2021 - 12.2021
Psychology
Colorado State University
High School Diploma -
Rangeview High School
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