Mharc Alan Dimacali
Laguna Hills,CA
Summary
Proven expert in guest environment enhancement, notably with Marriott International, Inc., I excel in fostering welcoming atmospheres and efficient operations. My adeptness in problem-solving and attention to detail have significantly improved guest satisfaction. Committed to teamwork and customer service, I bring a blend of hard and soft skills vital for dynamic hospitality environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Guest Environment Expert
Marriott International, Inc.
06.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Houseman
Sonesta Hotels
01.2024 - 08.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
- Facilitated seamless room transitions between events by quickly resetting furniture arrangements according to new event layouts.
- Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
Education
High School Diploma -
Philippines
Philippines03-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Organization and time management
- Decision-making
- Problem resolution
Languages
English
Professional Working
Timeline
Houseman
Sonesta Hotels
01.2024 - 08.2024
Guest Environment Expert
Marriott International, Inc.
06.2021 - Current
High School Diploma -
Philippines
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