Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Harper

Independence,MO

Summary

Skilled leader with emphasis in guiding teams, problem solving, and cultivating a collaborative workplace culture. Excels in developing efficient processes and aligning efforts with organizational goals. Known for synergistic approach and commitment to excellence.

Overview

9
9
years of professional experience

Work History

MSA II

1st MidAmerica Credit Union
03.2024 - Current
  • Dedicate time to train in technology and growth within my role.
  • Manage my time and the tellers time efficiently in order to meet deadlines.
  • Work well in a team setting, providing support and guidance as teller supervisor.
  • Manage vault totals and monthly audits for branch.
  • Provide safe environment to discover solutions for any issues that may arise.
  • Encourage tellers to pursue referrals and conversations with members in creative ways.

Associate

Marshalls
11.2023 - 03.2024
  • Assist customers and colleagues in any way required.
  • Handle monetary transactions, returns and credit card applications.

Assistant Site Manager

Independence Square Townhouses Inc.
02.2023 - 10.2023
  • Process calls and paperwork containing sensitive information.
  • Monitor, edit, and track all member information including insurance.
  • Maintain and streamline filing system for all members and vendors.

Administrative Assistant Cardio-Vascular Surgery

Saint Luke's Health System
04.2019 - 02.2023
  • Create, schedule, and review surgical cases and charts.
  • Answer and direct all calls for the department.
  • Monitor and order all department supplies.
  • Track and edit all department timecards for hourly employees.

Teller/Office Assistant (Part-time)

Great Southern Bank
12.2016 - 08.2018
  • Know products and find opportunities to offer them to customers.
  • Perform efficient data entry and monetary exchanges.
  • Fax and scan confidential documents.
  • Open or close the branch, maintaining security codes and facility keys.

Education

Business Administration - Online

Strayer University
Herndon, VA
08.2018

Skills

  • Keystone
  • LobbyCentral
  • TCI
  • OnBase
  • Scheduling
  • Database Entry/Management
  • Property Management
  • Inventory Entry/Management
  • Switchboard
  • Draft Company Emails
  • Monetary Transactions
  • Time Keeping
  • Microsoft 360

Timeline

MSA II

1st MidAmerica Credit Union
03.2024 - Current

Associate

Marshalls
11.2023 - 03.2024

Assistant Site Manager

Independence Square Townhouses Inc.
02.2023 - 10.2023

Administrative Assistant Cardio-Vascular Surgery

Saint Luke's Health System
04.2019 - 02.2023

Teller/Office Assistant (Part-time)

Great Southern Bank
12.2016 - 08.2018

Business Administration - Online

Strayer University

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