MAGEN HENDERSON
Bookkeeping/Inventory
Hensley,AR
Summary
To obtain a Mail Processing Position at the USPS.
Organized Shipping Clerk offering 2-years of background in creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, dollies and scales.
Administrative Assistant offering 12 years of experience working for a real estate firm. Well organized, proficient in Microsoft Office, Quick Books, Real Estate Contracts, Customer Service, and Payroll.
Overview
18
18
years of professional experience
Work History
Shipping And Receiving Clerk/ Inventory
Dana Safety Supply
North Little Rock, United States
12.2020 - Current
- Communicating via email with 30 locations company wide across the U.S for shipping transfers, spreadsheets, accounts receivlble/payable
- Maintaining up to date UPS accounts and Worldwide Express accounts for parcel and freight shipping.
- Keepin daily driver reports for end of day shipment records.
- Labeling all items of inventory to scan for the yearly count.
- Meeting a mark, per corporate, for all inventory at the yearly inventory count.
- Shipping online purchase orders.
- Addressing RMA issues with multiple vendors for customers.
- Pulling all parts and equipment for the current outfits of contracted police car builds for all technicians.
- Communicating with regional sales associates, building sales orders and fleet contracts.
- Front desk operations; answering multi-line phone systems, greeting and assisting customers.
- Addressing complaints or issues from customers and the general public while maintaining a pleasant attitude to solve issues.
- Organizing and maintaining a 4,500 sqft. warehouse.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with purchase orders.
- associated records and transmitted to proper department.
Emergency Vehicle Technician
Dana Safety Supply
North Little Rock, AR
07.2020 - 11.2020
- Police car outfitting
- Building and fabricating emergency vehicles
- Programming sirens and lights per the Police Chief’s request
- Lifting heavy equipment for installation of builds
- Conducted full operational compliance inspections before releasing vehicles for use.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Adjusted machinery and notified supervisors of malfunctions.
Office Administrator
McDaniel & Company Realtors
Little Rock, AR
03.2010 - 04.2020
- Perform general office duties such as typing legal descriptions of property, operating office machines, distributing mail and answering multi line phone system
- Setup and maintain paper and electronic filing systems for record correspondence, and other material.
- Proficient in Quick Books
- Book keeping of rental payments for 110 properties
- Inspections of rental properties
- Proficient in Sales contracts
- Cost of goods sold
- Accounts Payable/Receivable
- Edit co-worker reports to ensure that company format policies are followed
- Schedule and confirm real estate appointments for clients, customers and/or supervisors
- Execute wire transfers of funds
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Trainer/supervisor
Petit And Keet Bar And Grill
Little Rock , AR
04.2017 - 06.2019
- Multitasking in fast paced environments
- Excellent communication skills in fast paced environments
- Weekly meetings of wine service and Sommelier for service
- Daily meetings of dinner specials, cocktail specials, wine and draft beer rotations
- Exhibit thorough knowledge of food, beverages, wine and cocktails for daily special presentations for increased revenue
- Upselling to each table for increased revenue
- Winning contest for highest cost of goods sold
- Practice safe handling with food and drinks for minimal contact of bacteria
- Inspect opening and closing duties for sign in and out of employees for each shift.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Server/Bartender
Petit and Keet Bar and Grill
, AR
06.2017 - 06.2019
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
General Manager
1620 SAVOY
Little Rock, AR
10.2013 - 06.2015
- Organize and direct worker training programs, resolve personnel problems, hire new staff, scheduling and evaluation of employee performance in the fine dining industry
- Schedule and negotiate details and use of facilities and catering services for banquets and receptions
- Schedule and organize wine and food tastings to better educate the staff for revenue sales
- Review work procedures and operational issues to determine ways to improve service, performance and safety
- Monitor compliance with health and fire regulations regarding food preparation and service
- Keep up to date records required by government agencies regarding sanitation of food subsidies when appropriate
- Count money and make daily bank deposits
- Greet the general public and maintain a pleasant, professional attitude and appearance when resolving issues.
Education
No Degree - Accountant
Arkansas State University
Little Rock, AR 05.2001 -
No Degree - Accountant
University of Arkansas At Little Rock
Little Rock, AR 05.2001 -
Skills
Proficient with Microsoft Office40 WPMWorks well with othersExcellent communication skillsWorks well in fast paced environments
Packing and scanning
Materials transportation
Shipping and receiving
Route Management
Clerical Support
Attention to Detail
Proficient in Microsoft Office
Proficient in Quick Books
Timeline
Shipping And Receiving Clerk/ Inventory
Dana Safety Supply
12.2020 - Current
Emergency Vehicle Technician
Dana Safety Supply
07.2020 - 11.2020
Server/Bartender
Petit and Keet Bar and Grill
06.2017 - 06.2019
Trainer/supervisor
Petit And Keet Bar And Grill
04.2017 - 06.2019
General Manager
1620 SAVOY
10.2013 - 06.2015
Office Administrator
McDaniel & Company Realtors
03.2010 - 04.2020
No Degree - Accountant
Arkansas State University
05.2001 -
No Degree - Accountant
University of Arkansas At Little Rock
05.2001 -