Mhilsy Testerman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Phlebotomy Technician and Laboratory Assistant
Women And Babies Hospital
02.2019 - Current
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Reduced patient wait times with efficient scheduling and timely blood draws.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Responsible for venipuncture and capillary specimen collection throughout the hospital. I complete early morning collections at the beginning of each shift. I am responsible for documenting throughout the collection process, using the SoftLab system to adjust and retime orders, and pull pending for my floors. I respond to all in house codes, such as stroke and code blue. In the emergency department, I am frequently tasked with responding to all emergent codes, such as trauma, Code T, stroke, and ACT alerts. I have completed all competencies for venipuncture from birth to geriatric patients. As a trainer, I am responsible for educating new staff members on our policies, regulations, and the expectations of the hospital.
- Supported lab technicians by properly preparing specimens for analysis, expediting results processing times.
- Assisted in streamlining workflows by participating in continuous improvement initiatives aimed at enhancing phlebotomy department efficiency.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
Child and Youth Program Assistant
CYSS Child And Youth Program Assistant
01.2017 - 01.2018
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Collaborated with colleagues to develop age-appropriate programs that met the needs of diverse learners.
- Monitored children''s behavior and intervened when necessary, ensuring a respectful learning atmosphere.
- Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
- Strengthened language development by incorporating storytelling, music, and drama into daily lessons.
- Assisted supervisor by completing administrative and clerical tasks for program.
Cook Shift Leader
Fort Carson Commissary
01.2016 - 03.2017
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Sales Associate
Fort Carson Military Clothing And Sales
01.2016 - 01.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Degree in Nursing -
Pennsylvania College of Health Sciences
Lancaster, PA12.2026
No Degree - Certified Phlebotomy Technician
Jefferson Community College
Watertown, NY12.2019
High School Diploma -
Institute Nacional De Panama
Panama, Panama 12.2010
Skills
- Medical Terminology Knowledge, Sample Collection, Injection Administration, Specimen Processing, Laboratory Safety Protocols
- Positive Attitude
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Staff Management
- Customer Service Excellence
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Phlebotomy Technician and Laboratory Assistant
Women And Babies Hospital
02.2019 - Current
Child and Youth Program Assistant
CYSS Child And Youth Program Assistant
01.2017 - 01.2018
Cook Shift Leader
Fort Carson Commissary
01.2016 - 03.2017
Sales Associate
Fort Carson Military Clothing And Sales
01.2016 - 01.2017
Associate Degree in Nursing -
Pennsylvania College of Health Sciences
No Degree - Certified Phlebotomy Technician
Jefferson Community College
High School Diploma -
Institute Nacional De Panama
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