Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mi-Chelangelinia Abdukrahman

Security officer
Pembroke Pines,FL
Mi-Chelangelinia  Abdukrahman

Overview

18
years of professional experience

Work History

Home Goods Distribution

Security Guard
05.2024 - Current

Job overview

  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
  • Improved response time to incidents by maintaining clear communication channels with team members.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Reduced incidences of theft by implementing effective access control measures.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

XYZ Security Service

Security Officer
10.2019 - 03.2024

Job overview

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Community X

Security Officer
03.2015 - 06.2019

Job overview

Served as a liaison between the community and security services, addressing residents' concerns and providing guidance on safety measures

- Conducted regular foot patrols and vehicle inspections to maintain a secure and peaceful environment

- Coordinated and participated in emergency response drills to ensure preparedness for various security scenarios

- Communicated effectively with residents, management, and external authorities to disseminate important security-related information

- Investigated and resolved security incidents, and provided support to residents in need of assistance

Foot Locker

Loss Prevention Specialist
01.2013 - 06.2015

Job overview

  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
  • Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.

Walmart

Stocker
02.2010 - 05.2013

Job overview

  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Consistently lifted materials weighing as much as Number pounds.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Patty’s Fitness

Gym Retail Associate
04.2008 - 05.2010

Job overview

  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.

Volunteer Position

Environmental Cleanup Crew
01.2007 - 04.2008

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Volunteer Work

Community Garden Volunteer
06.2006 - 04.2007

Job overview

  • Utilized knowledge of plant species identification skills when assisting visitors with inquiries about specific flora found throughout the site.
  • Participated in fundraising events for the garden''s ongoing development initiatives aimed at expanding its features or offerings to the public.
  • Collaborated with fellow volunteers on special projects to enhance overall garden appearance and functionality.
  • Supported garden maintenance staff with essential tasks such as watering plants and raking leaves to maintain cleanliness.
  • Provided exceptional customer service while staffing information booths during special events or peak visitation periods at the garden site location.

Education

Florida Academy of Nursing
Miramar, FL

from Nursing
06.2019

Neatlee Roth High School
Dayton, OH

from Drafting I, II
06.1982

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace Safety
  • Work ethic
  • Punctuality
  • CCTV Monitoring
  • Emergency Response
  • Physical Fitness
  • Reporting skills
  • First Aid Certified
  • English fluency
  • Keen observer
  • Emergency awareness
  • Surveillance
  • Self-Defense
  • Physical Stamina
  • Reliability
  • Mobile Patrols
  • Threat Assessment
  • Patrol techniques
  • Personal security

Timeline

Security Guard

Home Goods Distribution
05.2024 - Current

Security Officer

XYZ Security Service
10.2019 - 03.2024

Security Officer

Community X
03.2015 - 06.2019

Loss Prevention Specialist

Foot Locker
01.2013 - 06.2015

Stocker

Walmart
02.2010 - 05.2013

Gym Retail Associate

Patty’s Fitness
04.2008 - 05.2010

Environmental Cleanup Crew

Volunteer Position
01.2007 - 04.2008

Community Garden Volunteer

Volunteer Work
06.2006 - 04.2007

Florida Academy of Nursing

from Nursing

Neatlee Roth High School

from Drafting I, II
Mi-Chelangelinia Abdukrahman Security officer