Work History
Timeline
Overview
Education
Skills
Work Availability
Accomplishments
Work Preference
Interests
Certification
Summary
Generic

Mi Genius

San Diego,CA

Work History

Server/Bartender

Del Pueblo Restaurant
02.2021 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.

Server

Krispy Kreme
04.2019 - 11.2020
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Developed strong rapport with customers and created positive impression of business.

Retail Worker

Tender Greens
02.2017 - 04.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Restaurant Hostess

Olive Garden Restaurant
04.2016 - 11.2017
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Completed daily side work and opening and closing duties without fail.
  • Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Jeweler Associate

Jason Miller
03.2009 - 10.2013
  • Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
  • Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Conducted regular maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.
  • Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
  • Completed accurate retail and wholesale valuations of metals, gemstones and completed works.
  • Managed inventory effectively, maintaining an organized and appealing display of jewelry items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Timeline

Server/Bartender

Del Pueblo Restaurant
02.2021 - 12.2021

Server

Krispy Kreme
04.2019 - 11.2020

Retail Worker

Tender Greens
02.2017 - 04.2018

Restaurant Hostess

Olive Garden Restaurant
04.2016 - 11.2017

High School Diploma -

YPIC Charter School
09.2015 - 12.2015

Jeweler Associate

Jason Miller
03.2009 - 10.2013

Overview

13
13
years of professional experience

Education

High School Diploma -

YPIC Charter School
Yuma, AZ
09.2015 - 12.2015

Skills

Strong work ethic

Exceptional customer service

Cash handling

Guest engagement

Professional appearance

Hospitality service expertise

Memory retention

Cleanliness standards

Safe food handling

Menu memorization

High volume dining

Service prioritization

Team collaboration

Sales expertise

Sales techniques

Order accuracy

Supply restocking

Quality control

Food safety practices

Performance improvement

Tableside etiquette

Task prioritization

Multitasking and organization

Calm demeanor

Positive guest interactions

Point of sale (POS) system operations

Positive and professional

Liquor, wine, and food service

Team member support

Hostess support

Team player

Reliable and responsible

Warm and friendly

Adaptable and flexible

High energy and stamina

Problem-solving

Excellent communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Achieved Customer satisfactory by completing perfect care of cleanliness, food handling & money transaction with accuracy and efficiency.

Work Preference

Work Type

Full TimePart TimeGig Work

Work Location

Hybrid

Important To Me

Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work week

Interests

Professional business world

Certification

  • [State] Driver's License

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Mi Genius