Mi Luong
New Port Richey,FL
Summary
Detail-oriented receptionist known for exceptional organizational skills and a commitment to customer satisfaction. Successfully managed office operations and trained new staff, creating a welcoming atmosphere for visitors and enhancing team performance.
Overview
5
5
years of professional experience
Work History
Receptionist
Janet Nguyễn
Odessa, Florida
12.2021 - Current
- Greeted and directed visitors with professionalism and warmth.
- Scheduled appointments and maintained organized calendar for staff members.
- Maintained a clean and welcoming reception area for guests.
- Assisted in managing office supplies, ensuring availability of essential items.
Waitress Supervisor
Linh Nguyễn
Russellville, Arkansas
09.2020 - 02.2021
- Trained new waitstaff on service protocols and customer interactions.
- Ensured compliance with health and safety regulations during service.
- Assisted in resolving customer complaints with professionalism and care.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
Education
Bachelor of Arts - International Business
St. Petersburg College
Clearwater, FL02-2026
Skills
- Intercultural communication
- Project management
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Multitasking and prioritization
Languages
Vietnamese
Native/ Bilingual
Accomplishments
- Manager for the woman's soccer club for 3 years.
- Treasurer of the Hispanic Heritage Association for 3 years.
- Graduated high school with an honors diploma.
Timeline
Receptionist
Janet Nguyễn
12.2021 - Current
Waitress Supervisor
Linh Nguyễn
09.2020 - 02.2021
Bachelor of Arts - International Business
St. Petersburg College
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