Mia Geiger
Geneseo
Summary
Dynamic volunteer EMT-B and Server with proven expertise in emergency care and customer service, honed at Geneseo Fire Department. Excelled in quick decision-making and clear communication, ensuring patient safety and satisfaction. Extremely experienced in charting patient care as well as understanding patient demographics from all backgrounds. Demonstrated exceptional problem-solving and emotional intelligence, significantly improving operational efficiency. Skilled in patient care and team collaboration, embodying creativity and attention to detail in high-stakes environments.
Overview
1
1
year of professional experience
Work History
EMT-B
Geneseo Fire Department
Geneseo
03.2024 - Current
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Attended regular staff meetings for updates on new treatments or procedures.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Assessed emergency situations and prioritized medical care for patients.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Calmed patients by carefully explaining each step and remaining composed.
- Communicated effectively with patients and their families during difficult situations.
- Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings.
- Inspected ambulances at the end of each shift for cleanliness, safety standards compliance, equipment functionality, and restocking needs.
- Maintained accurate records of patient information according to HIPAA requirements.
- Cleaned and sanitized ambulance and supplies between calls.
- Conducted daily vehicle inspections prior to shift start to ensure operational readiness.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
Server
Clutch on the Canal
Spencerport
12.2023 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Hilton High School
Hilton, NY06-2023
Bachelor of Arts - Sociomedical Sciences
SUNY Geneseo
Geneseo, NYSkills
- Communication with patients, as well as co-workers
- Quick thinking in high-priority situations
- Problem-solving skills
- Attention to detail
- Creativity and originality
- Emotional intelligence
Languages
German
Native/ Bilingual
Timeline
EMT-B
Geneseo Fire Department
03.2024 - Current
Server
Clutch on the Canal
12.2023 - Current
High School Diploma -
Hilton High School
Bachelor of Arts - Sociomedical Sciences
SUNY Geneseo
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