Mia Alvarez
Elizabeth,NJ
Summary
Dynamic kitchen assistant with proven expertise at Boxwood Coffee & Roasters, excelling in food preparation and ingredient management. Recognized for enhancing kitchen efficiency through effective cleaning practices and strong teamwork. Skilled in safe food handling and customer service, ensuring high-quality meal presentation and satisfaction in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Kitchen Assistant
Boxwood Coffe & Roasters
09.2025 - 11.2025
- Assisted in food preparation and ingredient assembly for various coffee and pastry offerings.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
- Operated kitchen equipment safely, including ovens, mixers, and coffee brewing systems.
- Supported baristas by preparing ingredients for beverages and maintaining stock levels.
- Collaborated with team members to streamline workflow during peak service times.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Implemented efficient cleaning practices to enhance kitchen productivity and safety standards.
- Adapted quickly to changing tasks and priorities in a fast-paced café environment.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
- Made food according to standard recipes with requested changes for customer satisfaction.
Customer Service Associate
Wawa
03.2025 - 07.2025
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining a clean, organized store environment to enhance customer experience.
- Operated cash register accurately, processing transactions and handling payments seamlessly.
- Collaborated with team members to ensure timely restocking of merchandise on shelves.
- Maintained product knowledge to effectively assist customers with their selections and recommendations.
- Adapted to changing circumstances and prioritized tasks during peak service hours.
- Supported promotional activities by setting up displays and communicating offers to customers.
- Engaged with customers to gather feedback, contributing to improved service strategies and operations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Education
Associate of Arts - Culinary Arts
Middlesex College
Edison06-2027
Skills
- Chef support
- Dishwashing
- Safe food handling
- Kitchen equipment operation
- Food safety
- Food storage protocol
- Ingredient management
- Meal presentation
- Cleaning and sanitizing
- Food storage
- Inventory monitoring
- Portion control
- Sanitation practices
- Ingredient knowledge
- Kitchen staff coordination
- Order accuracy
Certification
I have my ServSafe Foodhandlers Certification
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Kitchen Assistant
Boxwood Coffe & Roasters
09.2025 - 11.2025
Customer Service Associate
Wawa
03.2025 - 07.2025
Associate of Arts - Culinary Arts
Middlesex College