MIA ALARCON
Atlanta,US
Summary
Developed exceptional customer service and multitasking abilities in a high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into a new field, leveraging these skills to contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
UGA football recruitment intern
UGA Football
01.2025 - 12.2025
- Assist Associate Directors of Recruiting in coordinating game day operations for prospective student-athletes and their families.
- Manage the credentialing process by verifying and distributing official passes to recruits and guests upon arrival on game days
- Provide professional and welcoming first impressions to visiting recruits, coaches, and family members at the entrance and recruitment lounge.
- Collaborate with recruitment staff to ensure smooth transitions between pre-game, in-game, and post-game events.
- Worked closely with the recruitment team to continuously improve processes and deliver exceptional results, contributing to a high-performing work environment.
Brand Ambassador
Red & Black Sportswater
09.2024 - 04.2025
- Engaged customers through product demonstrations and brand storytelling to enhance brand awareness.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Provided feedback on customer preferences to inform product development and marketing strategies.
- Coordinated promotional events, increasing brand visibility and consumer interaction.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Hostess
Ok Cafe
05.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Collaborated with servers to communicate guest needs efficiently.
- Maintained cleanliness and organization of dining area for optimal experience.
- Handled customer inquiries and complaints, providing effective solutions.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Sales Representative/Customer Service/camp counselor
D-BAT Atlanta
05.2024 - 01.2025
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
- Cultivated relationships with customers to drive sales and enhance client satisfaction.
Camp Counselor
YMCA
06.2022 - 08.2023
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Adapted quickly to changing schedules and expectations while working as part of a team.
Team Member
CHIC FIL A
11.2021 - 02.2022
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
Education
No Degree - Sports Management
University of Georgia
Athens, GA, US05.2027
High School Diploma - undefined
North Atlanta High School
Atlanta05.2023
Skills
- Activity Planning
- Organizational Skills
- Time Management
- Multitasking
- Problem Solving
- Effective Communication
Timeline
Hostess
Ok Cafe
05.2025 - Current
UGA football recruitment intern
UGA Football
01.2025 - 12.2025
Brand Ambassador
Red & Black Sportswater
09.2024 - 04.2025
Sales Representative/Customer Service/camp counselor
D-BAT Atlanta
05.2024 - 01.2025
Camp Counselor
YMCA
06.2022 - 08.2023
Team Member
CHIC FIL A
11.2021 - 02.2022
High School Diploma - undefined
North Atlanta High School
No Degree - Sports Management
University of Georgia