Mia Allen
Lancaster,CA
Summary
Capable Sales Development Executive experienced working in challenging environments. Excited about opportunity to take next career step.
Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication. Known for team collaboration and adaptability, ensuring alignment with shifting business needs. Reliable, results-focused, and ready to make immediate impact.
Overview
9
9
years of professional experience
Work History
Sales Development Representative
Road Runner
Pittsburgh, PA
04.2026 - Current
- Conducted follow-up communications with prospects to nurture relationships and drive conversions.
- Utilized sales analytics tools to evaluate lead performance and optimize outreach strategies.
- Engaged in competitive analysis to identify market trends and inform sales tactics.
- Organized and participated in webinars to showcase products and engage potential clients.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Sales Development Executive / Team Captain
Alleyoop
California City, CA
07.2023 - 10.2025
- Engaged with account executives to design and execute strategic sales initiatives aimed at maximizing revenue.
- Managed scheduling of meetings for account executives with qualified leads, optimizing handoff processes.
- Analyzed market trends and engaged in cold calling to establish connections with prospective clients.
- Developed trust with prospective clients by effectively communicating product benefits and aligning solutions with their unique needs.
- Leveraged CRM software to monitor customer interactions and assess progress towards sales objectives.
- Designed tailored email communications to foster relationships with prospects and stimulate interest in offerings.
- Contributed to sales team meetings by presenting progress on lead generation activities to enhance team collaboration.
- Developed and implemented effective strategies that resulted in over 50% conversion of leads to contracted accounts.
SDR
SalesHive
Denver, Colorado
02.2021 - 06.2023
- Logged outreach calls and subsequent follow-ups in CRM system to facilitate effective relationship management.
- Fostered collaboration with account executives to enhance the creation of sales opportunities.
- Analyzed market trends to identify qualified sales opportunities for key products, facilitating timely follow-through by the sales team.
- Conducted comprehensive training sessions for newly hired SDRs to enhance skills in market research and relationship development for effective sales lead identification.
- Facilitated meaningful conversations with customers to effectively uncover and understand their needs and requirements.
- Initiated contact with business leaders via cold calls to foster collaboration in sales strategy development.
- Conducted targeted calls to lead lists derived from multiple marketing initiatives to drive sales.
OUTBOUND SALES REPRESENTATIVE
Deluxe Corporation
Lancaster, CA
12.2019 - 02.2021
- Fostered strong customer connections by delivering personable and knowledgeable support during phone communications.
- Developed strategies to effectively upsell new products to current customers while mentoring team members.
- Coordinated team efforts in outbound calling, fostering an environment where all members exceeded sales goals.
- Executed outbound calling strategies to engage potential clients and drive sales opportunities.
- Generated new leads daily, consistently exceeding established quotas.
- Achieved client satisfaction by actively listening and addressing concerns. Overcame objections through insightful questioning and effective communication strategies.
ADMINISTRATIVE ASSISTANT
SD&A Teleservices
Los Angeles, CA
06.2017 - 01.2020
- Facilitated collaboration among team members to ensure timely project completion.
- Monitored office supply levels and initiated orders to ensure operational efficiency.
- Managed logistics for employee travel, including accommodations for conferences and business trips.
- Organized and streamlined appointment logistics for executive staff to enhance productivity.
- Maintained meticulous records by entering data accurately into spreadsheets and databases for operational integrity.
- Ensured accuracy and professionalism in documents by proofreading for grammar, spelling, and formatting errors before dissemination.
- Facilitated organization and coordination of meetings, travel, and appointments for team while overseeing master calendar.
- Instructed office personnel on the effective operation of diverse equipment and software tools to improve overall productivity.
Education
Bachelor of Science - Sociology
Ashford University
San Diego, CA10-2017
Skills
- Engaged listening skills
- Skilled in addressing client concerns
- Effective team leadership
- Pipeline process optimization
- Critical thinker
- Lead generation through cold-calling
LANGUAGE
English - Fluent
Timeline
Sales Development Representative
Road Runner
04.2026 - Current
Sales Development Executive / Team Captain
Alleyoop
07.2023 - 10.2025
SDR
SalesHive
02.2021 - 06.2023
OUTBOUND SALES REPRESENTATIVE
Deluxe Corporation
12.2019 - 02.2021
ADMINISTRATIVE ASSISTANT
SD&A Teleservices
06.2017 - 01.2020
Bachelor of Science - Sociology
Ashford University