Mia Alvarado
Kissimmee,FL
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Boutique Team
ASK Dress Boutique
Shorewood, Illinois
01.2024 - 08.2024
- Providing advice and assistance on product selection according to individual customer needs.
- Wore clothing to represent brand and aesthetic of boutique.
- Created consistency for brand by complying with company guidelines.
- Managing day-to-day tasks such as opening, closing the store, managing deliveries, collections.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Designed and constructed visually appealing displays to attract additional customers.
- Cleaned shelves, counters and tables to maintain organized store.
- Established high standards for professionalism and customer service and communicated expectations with employees.
Shift Leader
Dunkin' Donuts
Shorewood, Illinois
09.2022 - 09.2023
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Monitored and maintained equipment to ensure operational efficiency.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Education
High School Diploma -
Providence Catholic High School
New Lenox, IL05-2024
Bachelor of Science - Health Sciences
University of Missouri
Columbia, MOSkills
- Workplace safety
- Social media marketing
- Fashion trends
- Recruitment and hiring
- Cross-selling strategies
- Policy enforcement
Affiliations
- Active Lifestyle Enthusiast
- Strong interpersonal skills with a passion for building relationships
- Travel Enthusiast
Timeline
Boutique Team
ASK Dress Boutique
01.2024 - 08.2024
Shift Leader
Dunkin' Donuts
09.2022 - 09.2023
High School Diploma -
Providence Catholic High School
Bachelor of Science - Health Sciences
University of Missouri
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