Mia Alvarez

Moreno Valley,California

Summary

Dynamic and results-driven, with experience as a Shift Leader at Del Taco, I am great at customer service and cash handling. Proven ability to manage budgets and coordinate fundraising efforts, while assisting with team collaboration and coaching. Known for a positive attitude and adaptability, ensuring smooth operations and enhanced customer satisfaction.

Overview

years of professional experience

Work History

Shift Leader

Del Taco

Moreno Valley, CA

07.2024 - Current

Assisted in resolving customer complaints to ensure satisfaction for our customers.
Communicated between shifts to ensure smooth transitions.
Managed daily cash intake by counting out the registers.
Helped employees accomplish tasks during peak periods.
Provided coaching and kind words to team members when necessary, to improve performance.
Conducted regular stock checks, and restocked shelves as needed.
Helped customers find specific products, answered questions, and helped them with anything.
Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
Trained new team members in cash registers, stocking procedures, and customer service.

ASB treasure

Val Verde High School

Perris, California

08.2021 - 05.2023

Managed budget allocations for school events, fundraisers, and campaigns.
Coordinated fundraising activities to support student activities and events.
Oversaw cash handling procedures during school functions and events.
Assisted in developing marketing campaigns for social media platforms.
Participated in brainstorming sessions with different groups to see what would sell.
Created social media posts to increase customer engagement.
Conducted market research to learn about advertising trends and opportunities.

Education

High School Diploma -

Val Verde Academy

Perris, CA

05-2023

Some College (No Degree) - Psychology

Moreno Valley College

Moreno Valley, CA

Skills

Budget management
Cash handling
Fundraising coordination
Marketing campaign development
Stock management
Customer relationship management
Efficient team worker
Event planning
Effective communication

Quick adaptation to new skills
Team collaboration
Coaching techniques
Problem solving
Customer service
Coaching team members
Adaptability to stress
Reliable team worker
Positive attitude and enthusiasm

Accomplishments

I was in many electives in highschool and exceeded in all of them
I coached and manged all 4 sports (volleyball, soccer, softball, and soccer.) for 2 years in highschool

References

References available upon request.

Timeline