Mia Alvidrez-Barron
Philadelphia,Pennsylvania
Summary
A current student at the University of Pennsylvania. Hard-working and highly adaptable to high-stress environments, especially within the context of customer service. Experience in both retail, fast-food and community outreach.
Overview
3
3
years of professional experience
Work History
Music Mentor
Netter Center
Philadelphia, PA
02.2026 - Current
- Helped educators in facilitating the discovery of music to children from ages 7-14
- Engaged in de-escalation and problem-solving skills within the parameters of the program
- Supported community initiatives and helped students partake in an after-school musical
- Regularly attend rehearsal and after-school programs to ensure the efficiency of the program
Ticket Sales Agent
Penn Live Arts
Philadelphia, PA
09.2025 - Current
- Assisted patrons in-person, over the phone and through email on ticket sales, subscription sales and ticket exchanges
- Worked during shows to help patrons acquire their tickets, reprint or purchase tickets the day of the show
- Kept up to date on the policies and information of all events hosted in our venues and properly communicated this information to patrons
- Became proficient in POS Tessitura and kept track of all sales made during the shift
- Was titled employee of the month of September for excellent drive and adaptability to a new environment
Front of House Staff Member
Pizza Hut
El Paso, TX
09.2023 - 02.2024
- Managed the dining room patrons, taking orders quickly and ensuring maximum comfort
- Helped kitchen staff box orders and managed the wing station
- Kept up to date with inventory and helped stock when low on supplies
- Assisted patrons over the phone for both delivery and pick-up orders
Education
Bachelor of Science - Criminology
University of Pennsylvania
Philadelphia, PA05-2029
High School Diploma -
Young Women's Leadership Academy
El Paso, TX05-2025
Skills
- Bilingual
- Effective communication skills
- POS trained
- Customer service skills
Languages
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Music Mentor
Netter Center
02.2026 - Current
Ticket Sales Agent
Penn Live Arts
09.2025 - Current
Front of House Staff Member
Pizza Hut
09.2023 - 02.2024
Bachelor of Science - Criminology
University of Pennsylvania
High School Diploma -
Young Women's Leadership Academy