Mia Amaya
Bakersfield,CA
Summary
Successful human resource candidate with expertise in employee credentialing, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Field Support Specialist II/Credentialing Specialist
Maxim Healthcare
09.2021 - Current
- Conducted audits of internal files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Conducted primary source verifications such as background checks and board certifications.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Achieved greater accuracy in database management by regularly updating candidate records and tracking status changes.
- Stayed current on industry trends by attending relevant conferences, seminars, or workshops as required.
Collection Specialist
Account Resolution Group
04.2018 - 03.2020
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Achieved performance goals on consistent basis.
- Verified employment to initiate Administrative Wage Garnishment
Legal Intake Specialist
Alert Communication
01.2018 - 04.2019
- Elevated the reputation of the firm by consistently providing prompt, courteous service to prospective clients during their initial consultations.
- Provided exceptional customer service while maintaining confidentiality and protecting sensitive client information during intake interviews.
- Prevented errors in case documentation through meticulous attention to detail when recording client information during intake interviews.
- Improved client satisfaction by efficiently conducting legal intakes and gathering relevant information for attorneys.
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CA05.2015
Skills
- Background checks
- Credentialing
- Onboarding Coordination
- Human Resources Department Processes
- Computer Skills
- Medical Records Filing/Recordkeeping skills
- Nursing License Verification
- Annual Requirement tracking
- Self Audits
- Policy Implementation
- Personal Identification processing
- Host HR Policy And Procedure Orientation
- Corrective Action Implementation
- Data Entry
Timeline
Field Support Specialist II/Credentialing Specialist
Maxim Healthcare
09.2021 - Current
Collection Specialist
Account Resolution Group
04.2018 - 03.2020
Legal Intake Specialist
Alert Communication
01.2018 - 04.2019
High School Diploma -
East Bakersfield High School
Similar Profiles
Cierra MingoCierra Mingo
Agency Nurse at Amergis Healthcare Staffing formerly Maxim HealthcareAgency Nurse at Amergis Healthcare Staffing formerly Maxim Healthcare
Jessica LopezJessica Lopez
Registered Nurse at Maxim Healthcare/Wexford HealthcareRegistered Nurse at Maxim Healthcare/Wexford Healthcare
Benjamin RotenbergBenjamin Rotenberg
School Health Aide at Maxim Healthcare (Amergis Healthcare Staffing)School Health Aide at Maxim Healthcare (Amergis Healthcare Staffing)
Virginia HelwagenVirginia Helwagen
Travel Nurse Assistant at Maxim Healthcare agency -MAPLE LEAF HEALTHCARE CENTERTravel Nurse Assistant at Maxim Healthcare agency -MAPLE LEAF HEALTHCARE CENTER
Stephon CarterStephon Carter
Associate Head Coach at Bakersfield College AthleticsAssociate Head Coach at Bakersfield College Athletics