Mia Ambrose
Grafton
Summary
Reliable and hardworking with positive, upbeat attitude. Possesses solid understanding of inventory management and excellent organizational skills. Dedicated to maintaining efficient stock levels and contributing to well-organized store environment.
Overview
5
5
years of professional experience
Work History
Stocker
Piggly Wiggly Supermarket
07.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Customer Service Representative
Home Deopt
11.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Barista
Starbucks
01.2020 - 06.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Wisconsin Virtual Academy
McFarland, WI06-2022
Skills
- Willing to learn
- Positive attitude
- Customer service
- Friendly and personable
- Clear communication
Timeline
Stocker
Piggly Wiggly Supermarket
07.2023 - Current
Customer Service Representative
Home Deopt
11.2022 - 05.2023
Barista
Starbucks
01.2020 - 06.2020
High School Diploma -
Wisconsin Virtual Academy
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