Mia Anderson
Westchester,IL
Summary
Motivated Business administration and entrepreneurship student seeking to apply her knowledge whilst bettering her community. A mom of 3 who would like to gain more hands-on experience in nonprofit organization management as I wish to start my own group. Professional and friendly, looking for full time or part time work, open shift availability.
Overview
4
4
years of professional experience
Work History
Creative Director
Big Nick ent.
Maywood, IL
03.2023 - Current
- Developed and implemented innovative strategies to increase brand awareness.
- Engaged with users through direct messaging and comments to build relationships with potential customers.
- Set up and optimized company pages within each platform to increase visibility of company's social content.
- Directed rehearsals to achieve tonal and harmonic balance.
- Collaborated with editors and designers on various projects.
- Generated ideas for new stories or topics to write about.
- Managed administrative tasks such as budgeting, staff recruitment, as required.
Claims Representative
ManpowerGroup
Westchester, IL
08.2022 - 01.2023
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Corresponded with insured or agent to obtain information or inform of account status or changes.
- Assisted new policyholders with processing claims.
VP of Operations
Dress for hire NFP
Tinley Park, IL
09.2021 - 08.2022
- Managed media relations including press releases, interviews, website content updates and social media posts.
- Rehabilitated group image with strategic use of social media, group partnerships and positive media stories.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Representative
Briljent
DeMotte, IN
02.2020 - 08.2021
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Calculated weekly benefit amounts based on claimant's income level, job status and other factors.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Education
BBA - Entrepreneurship
Strayer University
Washington, DC12-2024
Associate of Arts - Sociology
Triton College
River Grove, IL12-2012
High School Diploma -
Proviso East
Maywood, IL05-2009
Skills
- Business Development
- Attention to Detail
- Promotional and brand Campaigns
- Critical Thinking
- Goal Planning
- Project Budgeting
- Social Media and Promotions
- Creative directing
Timeline
Creative Director
Big Nick ent.
03.2023 - Current
Claims Representative
ManpowerGroup
08.2022 - 01.2023
VP of Operations
Dress for hire NFP
09.2021 - 08.2022
Customer Service Representative
Briljent
02.2020 - 08.2021
BBA - Entrepreneurship
Strayer University
Associate of Arts - Sociology
Triton College
High School Diploma -
Proviso East
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