Summary
Overview
Work History
Education
Skills
Timeline
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Mia Angelina Fernandez

Lake Lure,NC

Summary

Outgoing employee with experience handling and overseeing multiple tasks and collaborating with other employees successfully. Organized, dependable and successful at managing multiple priorities with a positive attitude and committed to providing outstanding customer service. Willingness to take on added responsibilities to meet team goals. Interested in learning everything I can learn and enhancing opportunities for personal growth.

Overview

2
2
years of professional experience

Work History

Receptionist Coordinator

Canopy Ridge Farm-zip Lining
02.2023 - 04.2023
    • Worked front desk and any other various tasks as needed.
    • Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
    • Assisted in the efficient flow of information between departments with timely delivery of messages and documents.
    • Improved client relations with exceptional communication skills, providing information on products and services as needed.

Sales Associate

Kope
07.2022 - 10.2022
    • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
    • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
    • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
    • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Sales Associate

Windsor Fashions
01.2022 - 06.2022
    • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
    • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
    • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
    • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Style Encore
06.2021 - 01.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Cashier

Hungry Howies
01.2021 - 03.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Mallard Creek High School
Charlotte, NC
05.2024

Skills

  • Scheduling appointments
  • Customer service
  • Inventory management
  • Multitasking abilities
  • Interpersonal skills
  • Office equipment operation
  • Confidentiality maintenance
  • File organization
  • Organizational skills
  • Team collaboration
  • Excellent communication
  • Attention to detail
  • Professional demeanor
  • Telephone etiquette
  • Problem-solving

Timeline

Receptionist Coordinator

Canopy Ridge Farm-zip Lining
02.2023 - 04.2023

Sales Associate

Kope
07.2022 - 10.2022

Sales Associate

Windsor Fashions
01.2022 - 06.2022

Sales Associate

Style Encore
06.2021 - 01.2022

Cashier

Hungry Howies
01.2021 - 03.2021

High School Diploma -

Mallard Creek High School

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Mia Angelina Fernandez