Dynamic Child Youth Program Director with a proven track record at Joint Base Anacostia Bolling, excelling in budget management and performance evaluation. Expert in curriculum development and employee training, fostering a culture of collaboration and trust. Successfully led initiatives that enhanced program effectiveness and significantly improved customer satisfaction.
Overview
24
24
years of professional experience
Work History
Child Youth Program Director GS-12
Joint Base Anacostia Bolling
11.2019 - Current
Company Overview: This is a federal job
Oversight of a large Child Development Center with a capacity for 220 children and 65 staff
Foster a culture of learning, sharing, cooperation, and teamwork that improves efficiency and effectiveness throughout the program
Exceptional communication skills, focusing on verbal and nonverbal cues through active listening to build connections, develop trust, and cultivate a positive image of the program
Serves as the subject matter expert for Early Child Development and point of contact for dissemination of information up and down the chain of command
Prepare written reports and present oral briefings as well as in service trainings within and outside of the organization
Advise on issues requiring substantial human resources policy interpretation by evaluating policy and legislation and monitoring the effect that these have on the mission of the organization
Superb oral communication techniques sufficient to develop and deliver presentations briefings, training, reports, and correspondence to senior leadership, management, peers and employees to foster understanding and acceptance of policy recommendations
Establish effective working relationships with internal and external customers by partnering with colleges, and community resources to build connections beneficial to staff, children, and Military families
Lead the charge to demonstrate the desired morals and characteristics outlined in NAEYC’s core values to establish a program that is rich in diversity, respect, and builds strong relationships among staff and families
Provides advice on work methods, practices, and procedures to support staff with identifying differing perspectives the parameters as I lead them towards a viable solution that is mutually beneficial
Winning personality provide simple relatable support to staff and customers that fosters improved morale and customer satisfaction
Transformational Leader - Proven ability to listen attentively, solve problems quickly and efficiently, leading to staff empowerment and 'buy-in'
Conduct interviews, make staff selections to fill vacancies, perform staff observations, evaluations, and provide feedback to support staff professional development
Partner with Training Department to advise /coordinate and evaluate staff development and training
Manage the budget and adapt schedules to ensure efficient use of receivables
Strong ability to resolve problems arriving at favorable outcomes leading to improved morale and customer satisfaction
Routinely analyze and identify the training and development needs of staff in accordance with the Programs mission and goals
Intentionally assess training effectiveness by personal assessment through observation of instructional material against implementation and make recommendations for changes as needed
Skilled in conducting program assessments to identify and assist with resolving areas found to be out of compliance or counter intuitive to the mission
Expert Knowledge skill and ability to interpret, implement, communicate, and develop a systematic plan that conveys program goals and meets desired outcomes
Proficient in observing, and compiling information to make critical quick judgments that address new or unexpected problems in a calm and systematic manner which leads to favorable outcomes - Solution oriented!
Prepare financial analysis paperwork to justify program budget that accounts for both Non-Appropriated and Appropriated funds
Develop, implement, and manage program budget
Expert knowledge of Child Youth Program Business Model System (CYPBMS), Kinderspot, CYP - IMS, SAIS, MCC.com
Partner with Military Family Life Consultants, Kids Included Together, parents and Medical Advisors to initiate and devise an individualized plan which support the developmental needs of children
Update parent and employee handbooks to reflect best practices and the implementation of expressed customer needs derived from climate surveys
This is a federal job
Supervisor: Postella Spriggs (202-714-6549)
Okay to contact this Supervisor: Contact me first
Adjunct Professor
Central Texas College
Bolling AFB
03.2013 - 04.2020
Responsible for developing, recommending, and administering, Central Texas College's Early Childhood Education academic program
Develop Course Outline, Syllabus, conduct lectures, use visual aids and other instructional materials, to develop and administer trainings, coursework, and examinations
Each course is equivalent to three college credits and prepares students for reflective and adaptive expertise in child development, provides understanding of theoretical approaches to guiding children, and implementation of activities targeted to support children socially, emotionally, cognitively, physically, and in language development
Expert knowledge of and the ability to provide instruction on education theory reflective of scholars learning styles, temperament, emotional intelligence, and sense of self to ensure appropriate understanding and implementation of educational outcomes
Proficiently evaluate training requirements and make adjustments to align with best practices in accordance with ethical conduct and research-based knowledge
Use adult learning strategies and knowledge of current leadership theories, frameworks and practices
Plan, organize and develop multimedia training curricula, material and programs to meet the individual needs of the learner and ensure maximum understanding
Develop course syllabus to communicate college policy, procedures, course description, grading rubric, and specific class expectations by way of goals and objectives to result in predetermined educational outcomes
Utilize technology and a variety of other methods to disseminate the instructional goals and objectives of the courses
My instruction consists of power point presentations, research, and incorporating guest speakers to further support students grasp of concepts, theory, and best practices
The scope of my instruction includes assessment of students understanding of material through quizzes, exams, projects, assignments, modeling, learning from experience, self-reflection exercises, vignettes, active involvement, skits, and the use of multiple modalities
Responsible for creating course agendas, support materials, evaluations and reports
In addition to exams, quizzes, projects, and assignments I assess students through observations to take a holistic approach to teaching - learning
To ensure the success of every student I am intentional about catering to each students learning style
Administratively, keep records of grades, assignments, due dates, attendance, tardiness, absenteeism, and the like
Intentionally adapt my teaching style to ensure that the information shared is relatable, relevant, and easily understood for the greatest application with children in the daycare setting
Supervisor: Rose James ((202) 561-2480)
Okay to contact this Supervisor: Yes
Assistant Director GS-11
Andrews AirForce Base Child Development Center
07.2016 - 11.2019
Company Overview: This is a federal job
Directly responsible for the management, direction, and operation of a Child Development Center with a capacity of 246 children birth to 5 years old and 86 staff
Highly organized, driven, and experienced child and youth program manager with a strong background in both education and administration
Exceptional knowledge of child development theory and practice
Strong childcare teaching experience
Skilled at motivating staff to focus on the mission and set obtainable goals
Consistently meet with and monitor staff to gage the workplace climate to proactively address and ward off obstacles to positive morale and teamwork
Excellent ability to interpret and implement multiple program standards and policies
High expertise in planning, supervising, and delegating work to subordinates with measured oversight
Make decisions on work related issues and concerns presented by subordinate staff to facilitate resolution conflict techniques and guide staff to arrive at workable solutions
Work collaboratively with Training and Curriculum Specialists to hold staff accountable for timely completion of modules, parent conference forms, child assessment forms, and submission of weekly lesson plans
Routinely analyze and evaluate methods of operations with a view to effect positive, productive, and efficient changes that meet the mission, and the needs of the families in the program IAW NAEYC Accreditation Standards
Work collaboratively with families to connect them with community resources capable of meeting their specific family need
Provide specific support to military families that account for the unique challenges they are faced with due to geographic separations, deployments, Extended TDY and the like
Provide efficient, professional, and timely customer service to internal and external customers
Oversight of the programs financials to include budgeting, payroll, scheduling, management of assets, facility upkeep, tracking inventory, supplies and ordering
Prepare financial analysis paperwork to justify program budget that accounts for both Naf and APF employees
Instrumental in developing questionnaires geared towards recruitment, hiring, interviewing, and evaluating potential employees
Complete employee appraisals and make recommendations for promotion, retention, and corrective actions
Prepare disciplinary action paperwork and work collaboratively with local Union and Human Resources to ensure policies and regulations that govern employee performance and conduct are followed
Oversee facility upkeep through the completion of daily fire, health, and safety checks and facility logs
Use NAEYC’s standards to bolster staff development and strengthen partnerships between management, staff, and families
This is a federal job
Supervisor: Chandre Coleman (240-857-3207)
Okay to contact this Supervisor: Contact me first
Assistant Director
NSA Bethesda CDC
Bethesda
11.2013 - 07.2016
Company Overview: This is a federal job
Supervise a comprehensive high quality program that promotes positive growth and development of children and staff where family input is valued and utilized to cause the program to operate more efficiently
Provide Excellent Customer Service with a unique ability to foster a sense of community within the work environment
Manage inclusion documents to include quarterly reviews, annual reviews, and completion of IAT minutes to submit to commander for approval
Educating classroom staff on EAP's specific to children in their classroom
Tracking when medical paperwork and medication is due for renewal
Inform and educate Kitchen staff on Allergy information to ensure all children with food related restrictions are addressed
Prepare all paperwork to present at IAT meetings
Work closely with staff and parents to ensure we are providing and safe and healthy environment for the children in our program
Accurately and efficiently complete payroll for over 100 NAF employees using KRONOS, accounting for staff leave, overtime, and comp time according to established guidelines
Establish an email distribution list to maintain consistent communication with parents and inform them of monthly center events as well as spark interest in joining the Parent Involvement Board (PIB)
Utilize creative problem-solving techniques that result in outcomes whereby parents, employees, and volunteer issues and concerns are addressed and resolved to reduce staff turnover and maintain consistent program improvement through Parent input
Extensive background in: Early Childhood Education, NAEYC accreditation process, best practices, Child Development research and theory, Department of Defense policy and procedures and Department of the Navy Management Standards
Participate in MDTI (Multi-Disciplinary Team Inspections) annually to assess and evaluate other CDC programs in the region
Monitor and analyze adult/participant ratio sheets to ensure proper staffing policies are enforced
Prepares work schedules for assigned staff to meet ration and group size requirements
Adapt work schedules to reflect the changing needs of the Military childcare community
Prepare 52's for submission to HR for employee selections, notification of resignations and request for position opening
Solely, maintain the wait list in CYMS (Child Youth Management System) and manage space availability at CYP to meet the Child Care needs of those families assigned to NSA Bethesda
Supervise the Ops Clerks to ensure that the Child and Youth Management System (CYMS)is utilized to oversee the collection, accurate accounting and reporting of funds
Work closely with Training and Curriculum Specialists (T&C's) to monitor that staff training and development is progressing along a continuum which is aligned with all established policies
Serve as the subject matter expert to the training and curriculum specialists guiding the setup of classrooms in compliance with ITERS and ECERS to maintain an environment that promotes
Complete employee performance evaluations
Provide verbal and written counseling to staff as well as develop Performance Improvement plans (PIP) to evaluate employee's performance and implement the specialized support needed to foster improvement
This is a federal job
Supervisor: Allison Ware (301-295-0014)
Okay to contact this Supervisor: Yes
Minister
Back to Basics Ministries
Landover
07.2001 - 12.2015
Developed a Parent and Youth group called “Bridging the Gap” designed to strengthen communication and foster strong family bonds, through interactive games, group discussion sessions, and Scriptural guidance
More than 50% of the adults and youth in attendance were from local shelters in the DC area
Throughout the decade of service I was graced with Oversight of five ministries: Sick and Shut in, Youth Sunday School, Women's Ministry, Ushers ministry, special event
These varied ministries required me to: Develop procedural handbooks, Schedule and conduct monthly meetings, Prepare meeting agenda's to assess strengths, weaknesses, and concerns, Develop ministry policies and procedures, Train and recruit ministry workers, Counsel women, children, and married couples as assigned
Event planner for: weddings, special services, and fundraisers - handling logistics, budget, accounts payable, and receivables, as well as interior design
Engaged with a diverse population of adults from the 2nd and D street shelter, 3 times a week
Provide the homeless population with job readiness and life skills to acclimate into society and self-regulate to develop their character, strengthen their conduct, and honor their commitments
Developed and facilitated character building workshops for men and women from the shelter that led to positive outcomes
Supervisor: Linda Matthews (301-772-7777)
Okay to contact this Supervisor: Yes
Education
Bachelor's degree - Education
Concordia university
St. Paul, MN, United States
08.2011
Skills
Budget management
Performance evaluation
Curriculum development
Employee training and development
Policy interpretation
Program assessment
Customer service
Affiliations
BGCA Boys and Girls Club of America, Regular Member, Since 2012
Zero to Three, Active Member
NAEYC, Member
References
Eufemia O'Grady, Bolling AFB CDC 2, Lead Training and Curriculum Specialist, 202-284-4208, eufemia.ogrady@us.af.mil