Mia Aquilanti
Mission Viejo,CA
Summary
Experienced in childcare and customer service, demonstrating strong communication and multitasking skills. Focused on giving customers positive experiences every visit.
Overview
4
4
years of professional experience
Work History
Barista Trainer/Barista
Starbucks
Mission Viejo, CA
2024.06 - Current
- Developed detailed lesson plans to ensure consistent delivery of training materials.
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
In-Home Nanny
Quincee Gideon
Los Angeles, CA
2025.01 - 2025.08
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Provided comfort when needed through hugs or words of encouragement.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
Host
Wind and Sea
Dana Point, CA
2024.01 - 2024.06
- Provided customers with accurate wait times and monitored waiting list.
- Provided excellent customer service by anticipating customer needs.
- Greeted guests upon arrival and provided them with menus.
- Assisted servers in seating guests by escorting them to their tables.
Barista/Cashier/Customer Service
Starbucks
Mission Viejo, CA
2021.07 - 2023.11
- Assisted guests, including offering personable greetings and taking drink and food orders in a fast-paced setting.
- Responsible to make the best quality drinks for customers in a timely manner.
- Maintained store professionalism by cleaning and sanitizing work areas consistently.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Associate of Arts - Communication Studies
Saddleback College
Mission Viejo, CASkills
- Time management
- Adaptability and resourcefulness
- Relationship building
- Solution orientation
- Customer focus
- Communication skills
Affiliations
- I love the outdoors such as hiking and overall enjoying myself in nature
- I am very passionate about living a healthy lifestyle for the mind, the body, the soul
- I am into Fashion and painting
Timeline
In-Home Nanny
Quincee Gideon
2025.01 - 2025.08
Barista Trainer/Barista
Starbucks
2024.06 - Current
Host
Wind and Sea
2024.01 - 2024.06
Barista/Cashier/Customer Service
Starbucks
2021.07 - 2023.11
Associate of Arts - Communication Studies
Saddleback College