Mia Astorga
ELPASO,TX
Summary
I am a very social person , I love to interact with guests and keep them up to date and make sure everyone who walks in walks out the times more pleased! I am a fast learner who works quick on their feet and loves to try new things.Im very open minded and always open to learn more things. I have my cosmetology license and food handler.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hairstylist
Ulta Salon
ELPASO, TX
08.2026 - Current
- Cut, colored, and styled hair using salon-approved techniques and tools.
- Consulted guests on Ulta Salon services and customized hairstyle recommendations.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, and prepared clients for finishing services.
- Recommended Ulta Beauty hair products based on client needs and style goals.
- Scheduled client appointments and managed salon service flow.
- Communicated clearly with guests to confirm service plans and preferences.
- Educated clients on proper home hair care maintenance techniques.
- Provided friendly greetings to customers, responded promptly to phone calls, and organized appointment bookings to enhance client satisfaction.
- Supported team members with salon opening, closing, and daily organization.
Cook
Boss chicken
ELPASO, TX
11.2024 - 05.2026
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated fryers, grills, and warmers during busy service periods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepped ingredients by cutting, seasoning, and portioning menu items.
- Read order tickets and assembled meals for dine-in and takeout.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Managed portion control using correct utensils during preparation and plating.
- Cleaned workstations, equipment, and kitchen surfaces throughout shifts.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored food temperatures and followed safe handling procedures.
- Followed established procedures and requirements for safe food handling, storage and service.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Organized storage areas for efficient usage of space.
- Set up and performed initial prep work for soups, sauces, and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Resolved customer complaints regarding food quality or services provided.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Monitored stock levels of food items and ordered more when necessary.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Distributed food to service staff for prompt delivery to customers.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Checked completed orders for correct quantity and quality.
- Monitored temperatures of prepared food and cold-storage areas.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Restocked sauces, packaging, and food supplies for smooth service.
- Set up work stations prior to opening to minimize prep time.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Distributed food to service staff for prompt delivery to customers.
Cashier
Boss Chicken
ELPASO, TX
11.2024 - 05.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed Boss Chicken guest payments using POS system.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Balanced cash drawer before and after shifts.
- Handled refunds, voids, and payment corrections.
- Took carryout and drive-thru orders accurately.
- Packaged Boss Chicken orders for customer pickup.
- Greeted customers and answered menu questions.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean front counter and dining area.
- Communicated order issues with kitchen staff.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Americas High School
El Paso, TXSkills
- Hair artistry professional
- Advanced haircutting techniques
- Creative coloring
- Color application
- Color corrections
- Precision cutting
- Blow-dry styling
- Thermal styling
- Hair detox treatments
- Hair straightening
- Natural hair care
- Hair analysis
- Scalp treatments
- Lash and eyebrow maintenance
- Salon treatments
- Makeovers
- Event hairstyling
- Salon consultations
- Client consultation
- Customer consultation
- Customer education
- Customer service
- Team leadership
- Team collaboration
- Appointment scheduling
- Appointment coordination
- Social media promotion
- Retail sales strategies
- Sales strategies
- Customer loyalty
- Relationship management
- Conflict resolution skills
- Highly motivated self-starter
- Rapid learner
- Sanitation procedures
- Sanitation practices
- Chemical safety
- Food safety compliance
- Food safety
- Cash handling
- Inventory control
- Photography expertise
- Trend expert
- Workstation cleaning
- Salon maintenance
- Staff management
- Customer buying habits
- Cosmetology
- Hot waxing
- Strong leader
- Customer education
- Staff management
- Customer buying habits
- Cosmetology
- Hair removal
Certification
- Cosmetology License
Timeline
Hairstylist
Ulta Salon
08.2026 - Current
Cook
Boss chicken
11.2024 - 05.2026
Cashier
Boss Chicken
11.2024 - 05.2026
Americas High School