MIA BABILA
Koloa,USA
Summary
Dynamic and results-driven professional with a strong work ethic and proven customer service skills honed at Koloa Mill Ice Cream & Coffee. Adept at engaging diverse customers and efficiently processing payments, while maintaining a clean and organized environment. Recognized for fostering positive relationships and delivering exceptional service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Counter Salesperson
Koloa Mill Ice Cream & Coffee
Koloa, HI
02.2025 - 09.2025
- Greeted customers warmly and provided excellent service throughout their visit.
- Greeted customers and provided excellent customer service.
- Assisted customers in selecting items to meet their needs.
- Collaborated with team members to ensure efficient service during busy times.
- Educated customers about menu items, including flavors and ingredients used.
- Handled cash transactions accurately and managed the register effectively.
- Assisted customers in selecting products based on preferences and dietary needs.
- Prepared and served a variety of ice cream and coffee beverages.
- Maintained cleanliness and organization of the service area and equipment.
- Processed credit card payments securely according to established policies and procedures.
- Answered customer inquiries regarding prices, availability, and product features.
- Provided advice on products, services, and promotions to customers.
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
Student Volunteer - Media/Production
King's Chapel Ministries
Lihue, HI
08.2023 - 01.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with set-up of PA system.
- Used strong interpersonal communication skills to convey information to others.
- Responsible for photographing church events when assigned.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Worked in team environment to maintain high levels of productivity.
Childcare Provider
Daeja Rivera
Koloa, HI
02.2023 - 01.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Created fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
GED - General Education
McKinley Community Adult School
Lihue, HI11-2025
Skills
- Patience
- Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Customer service
- Quick learner
- Food preparation
- Payment processing
- Cleaning and sanitizing
- Checkout processing
- Team cooperation
- Engaging with diverse customers
- Multitasking
- Positive customer engagement
Timeline
Counter Salesperson
Koloa Mill Ice Cream & Coffee
02.2025 - 09.2025
Student Volunteer - Media/Production
King's Chapel Ministries
08.2023 - 01.2024
Childcare Provider
Daeja Rivera
02.2023 - 01.2024
GED - General Education
McKinley Community Adult School
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