Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mia Bongiorno

New York

Summary

Computer Science student at NYU with a concentration in cybersecurity. Motivated and passionate about technology and problem-solving, with a solid foundation in IT support, collaboration, and core computer science concepts. Eager to grow professionally and gain hands-on experience in the technology and cybersecurity fields.

Overview

4
4
years of professional experience

Work History

IT Service Desk Student Assistant

New York University
10.2024 - Current
  • Handle Tier 1 help desk escalations through tickets or phone, follow up on outstanding requests and ensure timely resolution, Assisting IT staff with general IT duties in the main office, and customer service.

Internship

Xsponse (AI Security/Software)
06.2024 - 08.2024
  • Gained introductory experience with TypeScript and React as well as supported the team by conducting research and gathering data on industry-related companies to inform business strategies.

Coach

CYO (Catholic Youth Organization) Camp
09.2022 - 08.2024
  • Coached and mentored children aged 6 and up in the CYO soccer and volleyball leagues, developing age-appropriate training plans and organizing practice sessions and games.

Internship

Metropolitan Capital Tax & Wealth Management
09.2022 - 03.2023
  • Assisted with creating reports for clients and clerical work. Responsible for confirming appointments for advisors. Dealt with some customer service.

Internship

IntraLogic Solutions Inc.
08.2021 - 08.2021
  • Assisted in quality testing with school lockdown system and video management with software development team. (Lee Mandel - CEO)

Education

Major in Computer Science, Minor in Cybersecurity

New York University
New York, NY
05-2027

St. Anthony’s High School
Melville, NY
06.2023

Skills

  • Comfortable working in various diverse, fast-paced team environments
  • Strong interpersonal communication and collaborative skills
  • Actively developing skills in HTML and CSS for front-end web development
  • Familiar with foundational programming in Python and Java
  • President of Women Empowerment Club (2022-23)
  • Organized and successfully executed fundraiser for women and children in domestic violence shelters (2023)

References

Lee, Mandel, CEO, (516)-313-7816, IntraLogic Solutions Inc.

Timeline

IT Service Desk Student Assistant

New York University
10.2024 - Current

Internship

Xsponse (AI Security/Software)
06.2024 - 08.2024

Coach

CYO (Catholic Youth Organization) Camp
09.2022 - 08.2024

Internship

Metropolitan Capital Tax & Wealth Management
09.2022 - 03.2023

Internship

IntraLogic Solutions Inc.
08.2021 - 08.2021

Major in Computer Science, Minor in Cybersecurity

New York University

St. Anthony’s High School

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