Summary
Overview
Work History
Education
Skills
I am a very active person and love being outside. I am dedicated to getting things done and properly
Timeline
Generic

Mia Brennand

Oshkosh,WI

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

5
5
years of professional experience

Work History

Shift Lead Manager

Taco Bell
03.2019 - Current
  • Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
  • Streamlined operational processes for increased efficiency and reduced waste.
  • Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Collaborated with other managers to develop cross-functional strategies for improving business performance.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Set overall vision and provided team leadership.
  • Trained and mentored new employees to maximize team performance.
  • Developed staff training programs to improve skillsets and overall team performance.

Seasonal Associate

Walmart
05.2022 - 08.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Stocking shelves and zoning keeping the isle clean and tidy.
  • Occasionally helping out on the front registers when busy and backed up.

Education

High School Diploma -

West High School
Oshkosh, WI
06.2023

Skills

  • Sales Strategies
  • Employee Training
  • Policy Enforcement
  • Rules Enforcement
  • Team Motivation
  • Conflict resolution
  • Task prioritization
  • Team leadership
  • Effective communication
  • Problem-solving abilities
  • Performance evaluation
  • Organizational skills
  • Adaptability
  • Time management
  • Payment Processing
  • Cash Handling
  • Training and Mentoring
  • Staff Supervision
  • Production Planning
  • Active Listening

I am a very active person and love being outside. I am dedicated to getting things done and properly

I love being outdoors and doing things in nature. When it comes to getting things done I focus on it being done properly and done in a timely manner. I keep myself organized and on task, having a list of things I need to accomplish and get done daily. 

Timeline

Seasonal Associate

Walmart
05.2022 - 08.2022

Shift Lead Manager

Taco Bell
03.2019 - Current

High School Diploma -

West High School

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Mia Brennand