Mia Brisker
Laguna Beach,CA
Summary
Customer-focused Design Consultant with a solid understanding of sale dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience. Adept at developing unique design solutions and Highly knowledgeable in interior design styles, providing flexibility to achieve intended looks for various customers.
Overview
5
5
years of professional experience
Work History
Sales Lead Manager
Fabletics
NEWPORT BEACH, CA
07.2023 - Current
- Enhanced sales volume through skilled support to both new and inactive customers.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Assisted in developing strategies for increasing sales by using visual merchandising techniques.
- Ensured all signage was up-to-date and accurately reflected current promotions.
- Managed a team of 10+ associates and assigned tasks accordingly for optimal efficiency
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership during times of organizational change or crisis situations.
Design Consultant
Sonder Living
NEWPORT BEACH, CA
03.2023 - Current
- Communicated with several key clients weekly to discuss individual needs and overall vision.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation, and care.
- Maintained records related to sales for store management.
- Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
- Printed labels and tags for for-sale merchandise.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Luxury Sales Associate
The Great
NEWPORT BEACH, CA
04.2022 - 03.2023
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering the store through merchandise selection and completion of purchases.
- Maintained a well-stocked and organized sales floor with the latest merchandise to drive sustained sales revenue.
- Folded clothing and arranged clothing racks to provide customers with organized, convenient shopping experience.
- Reset store displays for special events and seasonal merchandise changes.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Operated register, handled cash, and processed credit card transactions.
Design Intern
Michael Fullen Design Group
Laguna Beach, CA
02.2022 - 05.2022
- Assisted with design projects by completing basic administrative tasks such as organizing files and checking drawings.
- pick up and deliver new materials, including samples and supplies needed to accomplish project goals.
- Helped Designers with picking out samples and materials.
- Interfaced with clients to deliver products, and help with the specifications of the client's needs.
Sales Associate
Aviator Nation
Laguna Beach, CA
03.2021 - 04.2022
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Continuously met sales goals via strategic prospecting.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered incoming telephone calls to provide store, product, and service information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered customer questions and responded quickly to problems and complaints in person, on the phone, and by email.
Hostess
Neapolitan Pizzeria
Laguna Beach, CA
05.2019 - 01.2021
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Education
Bachelor of Arts - Interior Design
Interior Designers Institute
Newport Beach, CA07.2024
Associate of Arts - Interior Design
Interior Designers Institute
Newport Beach, CASkills
- Self-motivated, productive, and organized efficient work habits
- High energy, and great communication skills
- Reliable and friendly professional able to work with little oversight and collaborate in a team environment
- Able to work in a fast-paced environment
- Punctual and Dependable
- Relationship Building
- Originality and Creativity
- Design Visualization
- Problem Solving
Accomplishments
- Helped open the "The Great" new store location
- Since "The Great" stores opened, I generated $231K, 7% of all retail business
- Helped team to achieve Monthly goals earning recognition from upper management and financial reward.
Timeline
Sales Lead Manager
Fabletics
07.2023 - Current
Design Consultant
Sonder Living
03.2023 - Current
Luxury Sales Associate
The Great
04.2022 - 03.2023
Design Intern
Michael Fullen Design Group
02.2022 - 05.2022
Sales Associate
Aviator Nation
03.2021 - 04.2022
Hostess
Neapolitan Pizzeria
05.2019 - 01.2021
Bachelor of Arts - Interior Design
Interior Designers Institute
Associate of Arts - Interior Design
Interior Designers Institute
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