- Drawing and Painting
- Music
- Reading
- I enjoy helping others and giving back to the community
- Jesus
Mia Brown
Liberty Center,United States
Summary
I am A MARKETING and events professional with years of experience in outreach and community service. My experiences in both the non-profit ministry sector and the corporate sector give me a balanced view-point which allows me to provide a seamless experience for customers both internal and external. A versatile and inquisitive team-player, i pride myself on my ability to nurture relationships and solve problems.
Overview
22
22
years of professional experience
Work History
Loan Servicing
Premier Bank
05.2021 - Current
- Delivering top-notch customer service while nurturing relationships with internal and external customers.
- Ensuring accuracy of transactions
- Working independently to fulfill daily tasks while also working as a team to solve any issues for customers.
- Providing training
Marketing Segment Specialist
Premier Bank
02.2020 - 04.2021
- Working with various lines of business to ensure they have the tools needed to meet their goals.
- Acting as a liaison between the business lines, vendors and the marketing team.
- Providing marketing expertise through a merger and rebranding.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
Marketing Coordinator
Premier Bank
10.2014 - 02.2020
- As Marketing Coordinator I provided assistance in the creation and execution of a wide variety of marketing functions at the corporate and branch levels.
- I function as the primary contact for coordination of community and internal events and provide support to various departments and branches to aid in the implementation of marketing initiatives and strategic goals.
- Additionally, I utilize creative skills and marketing knowledge to communicate the First Federal Bank brand to help achieve organization goals while demonstrating and implementing our Trusted Advisor strategy to our clients and coworkers.
- I coordinated the 'Building Better Communities' campaigns in June where we focused on home-ownership.
- Throughout this month we organized community service projects throughout our footprint.
- Branches and other staff signed up to participate.
- I organized videography and photography which was used for social media and online purposes.
- These social media posts performed very well some reaching over 50,000 views organically.
- I worked with our Fort Wayne market to build relationships with local organizations that could help meet their CRA goals and goals in reaching the low- moderate income market.
- We held various community service projects which ended with a community block party.
- I worked with the Community Reinvestment team at various outreach events which showcased services to the community.
- We worked with our Cherry Street branch in Toledo to give away bikes to children as well as teach the community about financial responsibility and programs available.
- I held trainings for our branch managers and lenders to teach them how to set up their tables at events, and how to get the most impact out of sponsorships.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Planned and executed internal and external marketing events.
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Promotions Director
YES FM
08.2003 - 08.2012
- Promoting the ministry of YES FM by creating outreach events such as community service projects, concerts, backyard BBQs, and more while using our online presence to reach the public.
- Promoted over 50 concerts at YES FM
- Worked with promoters coming into the area to have a table and set up volunteers for concerts and events
- Set up 'Servin' Safari' events where listeners performed community service projects with staff
- Organized community events, such as having DJS at parties and events, table set ups, backyard BBQs, live nativities and more.
- Point of contact for outside events
- Monitored product market and adjusted marketing plans.
- Fielded customer complaints and comments.
- Managed day-to-day functions of promotion and marketing department
Education
Master of Business Administration (MBA) - Marketing and Finance
Tiffin University
Tiffin, OH06.2016
Bachelor of Science – B.S. - Advertising
Kent State University
Kent, OH06.2003
Skills
- Event promotion
- Brand marketing expertise
- Strategic public relations
- Customer Relations
- Creative graphic solutions
- Vender Management
- Outreach
- Community engagement
- Adobe Creative Suite
- Microsoft Word
- Microsoft Excel
- Power Point
- Adobe InDesign
- Adobe Acrobat
- Adobe Photoshop
- Adobe Illustrator
- Content Management
- Social Media
- Sales and marketing
- Special events planning
- Meeting planning
- Event calendar management
- Client relationship development
- Media relations
- Event planning
- Public speaking
- Digital marketing
- Event marketing
Websites
Community Service
- Toledo Streets Paper, Board Member, 06/01/19, 06/01/20, Attended board meetings., Helped with social media.
- Vision Ministries, Volunteer Coordinator, 06/01/17, 08/01/18
- Vision Ministries, Various activities, 06/01/13, Helped with block parties., Made flyers for various events., Helped with fireworks event., Helped with Roche De Beaouf event.
- Henry County Arts Council, Board Member
Technology Skills
- Adobe Creative Suite
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Adobe InDesign
- Adobe Acrobat
- Adobe Photoshop
- Adobe Illustrator
- Content Management
- Social Media
Interests
Timeline
Loan Servicing
Premier Bank
05.2021 - Current
Marketing Segment Specialist
Premier Bank
02.2020 - 04.2021
Marketing Coordinator
Premier Bank
10.2014 - 02.2020
Promotions Director
YES FM
08.2003 - 08.2012
Bachelor of Science – B.S. - Advertising
Kent State University
Master of Business Administration (MBA) - Marketing and Finance
Tiffin University
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