Motivated student eager to apply classroom knowledge to real-world experiences. I am community driven and an effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
Certification
4
4
years of professional experience
Work History
LEAD PEER MENTOR
Fresno City College
Fresno, CA
2022.09 - Current
Oversaw and trained peer mentors, ensuring effective support systems for students
Mentored currently incarcerated youth and formerly incarcerated adults, fostering academic growth and engagement
Guided students through admission applications, course registration, portal navigation, and resource referrals to enhance access and support
Led classroom presentations to engage students and enhance learning experiences and workshops to enhance student participation
Manage casework with a focus on maintaining confidentiality and connecting students to the appropriate resources
SHIFT LEADER
Menchies Yogurt
Fresno
2024.01 - 2026.08
Oversee daily cash handling procedures and maintain accurate records
Resolved customer complaints by actively listening and providing effective solutions in the absence of the manager
Trained and mentored 6 new staff, enhancing team cohesion and operational efficiency
Streamlined inventory management processes to ensure accurate stock levels and minimize waste through consistent monitoring
Maintain a clean and safe work environment while ensuring all employees adhere to safety guidelines