Mia Callaway
Baltimore,MD
Summary
Versatile Office Secretary offers experience in front desk management. Successful at prioritizing tasks, maintaining organization, and optimizing workflow. Balances high-volume inquiries with staff administrative needs.
Overview
26
26
years of professional experience
Work History
Office Secretary III
Baltimore City Public Schools
08.2021 - Current
- Performs duties including; personnel and payroll coordination, computer area security, key control and record management
- Serves as liaison between the principal and/or assistant principal, the school staff, and students and families in the community by providing accurate, timely information and guidance on school procedures, reports, requirements, school programs, school events and activities, policies and procedures
- Maintained security for students and staff by scanning ID of visitors using the RAPTOR system
- Managed correspondence and document tracking and control systems
Office Secretary III
Division of Rehabilitation Services
10.2019 - 08.2021
- Performed administrative duties and maintained office operations
- Responded to inquiries from callers seeking information.
- Managed correspondence and document tracking and control systems
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
Office Secretary III
Baltimore County Public Schools
04.2016 - 10.2019
- Performed administrative duties and maintained office operations
- Enrolled and withdrew students in STARS system
- Maintained security for students and staff by scanning ID of visitors using the RAPTOR system
- Managed correspondence and document tracking and control systems
Office Secretary III
Department of Juvenile Services
02.2014 - 04.2016
- Provided administrative support to the Area Director, Supervisors, and Case Managers
- Served as a liaison between DJS and States Attorney's Office, Public Defender's Office, Courts, and other related agencies
- Office management tasks such as responding to public inquiries, updating databases, preparing resource referral packets, and maintaining inventory of office supplies and equipment when necessary
Office Manager
Xemplar Models
06.1998 - 09.2012
- Provided high-level administrative support by conducting research, preparing statistical reports, and handling information requests
- Excelled at clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings
- Processed and issued permits, licenses, vouchers, exemptions, invoices or other documents pertinent to agency programs and based on application of policy
Education
High School Diploma -
Randallstown High School
01.1997
Skills
- File Organization
- Database entry
- Reception oversight
- Spreadsheet development
Schedule Management
Meeting Coordination
- File Management
- Scheduling appointments
Timeline
Office Secretary III
Baltimore City Public Schools
08.2021 - Current
Office Secretary III
Division of Rehabilitation Services
10.2019 - 08.2021
Office Secretary III
Baltimore County Public Schools
04.2016 - 10.2019
Office Secretary III
Department of Juvenile Services
02.2014 - 04.2016
Office Manager
Xemplar Models
06.1998 - 09.2012
High School Diploma -
Randallstown High School
Similar Profiles
REGINALD THOMAS JR.REGINALD THOMAS JR.
Music Teacher at Baltimore, Baltimore City Public SchoolsMusic Teacher at Baltimore, Baltimore City Public Schools
Tiera YoungTiera Young
Office Assistant/Transportation Coordinator at Baltimore City Public SchoolsOffice Assistant/Transportation Coordinator at Baltimore City Public Schools
Kristine AntonelliKristine Antonelli
Early Literacy Tutor at Baltimore City Public SchoolsEarly Literacy Tutor at Baltimore City Public Schools
Shamiriyah DarbyShamiriyah Darby
Theater Arts Teacher at Baltimore City Public SchoolsTheater Arts Teacher at Baltimore City Public Schools
Aaron BlankenshipAaron Blankenship
8th Grade Social Studies Teacher at Baltimore City Schools8th Grade Social Studies Teacher at Baltimore City Schools