Mia Cave
Sioux Falls,SD
Summary
Treasury professional with solid foundation in financial management and risk assessment, bringing history of optimizing cash flow and ensuring regulatory compliance. Known for fostering collaborative team environments and adapting to evolving business needs. Possesses strong analytical skills and attention to detail.
Professional ramp services provider with solid experience in ground handling and support operations. Known for strong teamwork and adaptability, consistently meeting evolving demands. Skilled in cargo handling, equipment operation, and maintaining safety standards. Dependable and results-driven, ensuring smooth and efficient operations.
Overview
13
13
years of professional experience
Work History
Treasury Specialist
Vervent Inc.
02.2020 - 10.2024
- Pull previous days bank transcripts so they are saved onto our drive so they can be used for reconciliations
- Balance daily settlements from FDR (Fiserv) compared to the previous days payments and research discrepancies
- Daily, weekly, monthly reconciliations of bank accounts and general ledgers
- Prepare bank transfers to and from various bank accounts to either transfer Lockbox payments into a clients settlement accounts, to clear up reconciliation discrepancies, or other transfers as needed
- Write and send checks to clients card holders with a credit balance on their account
- Prepare monthly reconciliations of clients bank accounts and sending them to their funding sources
- Many other duties as assigned such as training others on current duties so there is no point of failure
- Back up coworkers daily work if they are not present
Ramp Service agent/ Station Operations/ Lead Ramp agent/ Local Ramp Instructor/ Station Training Coordinator
United Ground Express
10.2018 - 03.2020
- Company Overview: United Ground Express took over Delta Global Services for the United Airlines product
- Participated in many mainline United trainings to be a trainer for the United Airlines product at our station
- Duties as a Ramp Service Employee are the same as below
- Duties as a Station Operations Representative require skilled training to ensure all functions of the operation and ran smoothly and in compliance
- Other job functions as Operations include assigning Gates, processing and auditing fuel loads, ensure weight and balance for Boeing 737 and Airbus’ through a Weight and Balance aircraft system Unimatic and ACARS
- Ensure contact with all arriving and departing aircraft and their dispatchers at all times
- Duties as a Lead are ensuring all agents are assigned proper work assignments, ensuring compliance for the station
- Enforcing attendance/dress codes/lessons
- Guiding employees and setting a good example of how the workplace should function and operate
- Duties as a Local Ramp Instructor/Station Training coordinator are to ensure compliance in our stations training records
- Ensuring proper station wide trainings and signing off or denying transcripts
- United Ground Express took over Delta Global Services for the United Airlines product
Ramp Service Agent
Delta Global Services
08.2018 - 10.2018
- Working with United Airlines aircraft getting them ready for their departures such as hooking up tow bars and pushbacks, servicing potable water and lavatories, performing security searches(interior and exterior), loading customer luggage and cargo such as animals and human tissues
- Pushback/Tow, wing walk, marshal aircraft arriving and departing from United owned gates
- Deicing aircraft for a safe departure
- Ensure proper weight and balance with the flight decks for a safe departure
Financial Crimes Specialist
Wells Fargo
11.2015 - 02.2016
- Take inbound calls for customers with concerns of fraudulent charges on their checking and savings accounts
- Do minor investigations on the said charges and other suspicions on the accounts
- Process call backs with information regarding investigation details and issues account credits or suspensions
Reception/Pre-examiner
Empire Vision
03.2014 - 11.2015
- Pretest patients using four different machines such as Auto-Refractor, Digital Retinal Screen, NCT pressure test, and Visual Fields
- Take incoming calls to assist patients in scheduling eye exams and other billing inquiries
- Call insurance companies to verify eligibility, copays, and other insurance related inquiries
- File insurance claims for exams
- Update insurance receivables, patient count, and Quickbooks information at the end of the day
- Post insurance checks into receivables, and send patients invoices
Loss Mitigation
Capital One
06.2012 - 08.2013
- Take incoming calls for customers struggling to make their payments on their credit card bills
- Issue ways to help the customers get caught back up by negotiating plans and programs onto their accounts
- Process and post-date payments for customers
- Provide great customer service to make the customers feel needed and important to the company
Retention
Century Link
03.2012 - 06.2012
- Take incoming calls for customers wanting to disconnect internet and/or phone services
- Use negotiation tactics and offer customers better deals to try and retain customers who would be willing to keep services
- Attempt to sell on every call whether customer is disconnecting or not
CSR, and Cook
Pizza Hut
10.2011 - 03.2012
- Answer phone calls to take customers’ orders
- Process and cook orders along with present and cashier customer with their food when they come to pick it up
- Before opening the store, I would help prep dough, pasta, sauces, etc
- For the day
- At closing time, I would perform cleaning duties such as sweep, mop, wipe down counters, do dishes, and help close the registers
Education
High School Diploma -
Hill City High School
Hill City, SDSkills
- Strategic financial planning/reconciling
- Financial analysis proficiency
- Strong analytical thinking
- Cross-functional coordination
- Group and individual instruction
- Subject matter expertise
References
- Emily Hodgson, 605-838-6200
- Kyle McBrien, 605-321-3124
- Presley Jones-Pokett, 605-839-9255
Timeline
Treasury Specialist
Vervent Inc.
02.2020 - 10.2024
Ramp Service agent/ Station Operations/ Lead Ramp agent/ Local Ramp Instructor/ Station Training Coordinator
United Ground Express
10.2018 - 03.2020
Ramp Service Agent
Delta Global Services
08.2018 - 10.2018
Financial Crimes Specialist
Wells Fargo
11.2015 - 02.2016
Reception/Pre-examiner
Empire Vision
03.2014 - 11.2015
Loss Mitigation
Capital One
06.2012 - 08.2013
Retention
Century Link
03.2012 - 06.2012
CSR, and Cook
Pizza Hut
10.2011 - 03.2012
High School Diploma -
Hill City High School
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